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Forum Replies Created

  • 8 years, 11 months ago Ruco
    Keymaster
    in reply to: Cart and Search buttons hidden behind slider

    Hello,

    Sorry, please can you send to us an screenshot or it will be better an online link.

    Let us know.

    Regards!

    8 years, 11 months ago Ruco
    Keymaster
    in reply to: WooCommerce Product Image Zoom & Gallery Problem
    This reply has been marked as private.
    8 years, 11 months ago Ruco
    Keymaster
    in reply to: WooCommerce Product Image Zoom & Gallery Problem

    What Chrome version are you using? The above links refer the issues in CHROMIUM browser, a developer version of Chrome. Please use the official one: Version 60.0.3112.90 (Official Build).

    Let us know.

    • This reply was modified 8 years, 11 months ago by Ruco.
    8 years, 11 months ago Ruco
    Keymaster
    in reply to: tag produces text in a different font family?

    Hello,

    Add the <em></em> tags instead, the <i></i> tags are used to display font icons.

    Best regards!

    8 years, 11 months ago Ruco
    Keymaster
    in reply to: No sidebar when shop page set in Woocommerce

    Follow up the reply here https://support.codeless.co/?topic=problems-with-shop-page

    8 years, 11 months ago Ruco
    Keymaster
    in reply to: favicon not changing
    This reply has been marked as private.
    8 years, 11 months ago Ruco
    Keymaster
    in reply to: Problems with Shop page

    Hello,

    Sorry for the late reply.

    As the shop uses the archive template layout, the left sidebar layout should be selected also at blog-> archive page and categories layout
    https://www.clipular.com/c/5010438185287680.png?k=DBcJF5Z4_5K8e140eWTJ5WXqe5U

    I set this: https://tacpromotionalproducts.com/trophy-shop/
    as shop page, as you have added some elements at the actual one.

    If you want to change the shop page go to WooCommerce (WP dashboard back-end) ->Settings -> Products tab -> Display -> change the page.

    Let us know if you nee further help.

    Regards!

    8 years, 11 months ago Ruco
    Keymaster
    in reply to: Problems with Shop page

    Hello,

    Sorry for the late reply.

    As the shop uses the archive template layout, the left sidebar layout should be selected also at blog-> archive page and categories layout
    https://www.clipular.com/c/5010438185287680.png?k=DBcJF5Z4_5K8e140eWTJ5WXqe5U

    I set this: https://tacpromotionalproducts.com/trophy-shop/
    as shop page, as you have added some elements at the actual one.

    If you want to change the shop page go to WooCommerce (WP dashboard back-end) ->Settings -> Products tab -> Display -> change the page.

    Let us know if you nee further help.

    Regards!

    8 years, 11 months ago Ruco
    Keymaster
    in reply to: Single Post Display: Leave off author and date

    Hello,

    It’s impossible to do that with css, you can try with Javascript.

    You can add this css:

    .single-post [id^='post-'].info

    but it will get all the posts, this one:

    .single-post [id^='post-'][id*="31"] .info

    gets only one post.

    There is no way to include all the ids you want in the above selection.

    The best way with css is this:

    .single-post #post-31 .info, .single-post #post-33 .info , ..... [the post ids here].

    Best regards!

    • This reply was modified 8 years, 11 months ago by Ruco.
    8 years, 11 months ago Ruco
    Keymaster
    in reply to: tag produces text in a different font family?

    Hello,

    You site has 500 Internal server error. Let me know when it’s back online so I can check the issue.

    Regards!

    8 years, 11 months ago Ruco
    Keymaster
    in reply to: WooCommerce Product Image Zoom & Gallery Problem

    Hello,

    I tested the thumbnail image click on chrome and on ipad. It works fine. Try to disable any chrome extension and clean the browser cache. Let us know it if happens again, and help me replicate your situation.

    Best regards!

    8 years, 11 months ago Ruco
    Keymaster
    in reply to: Can i please just get refund?

    Hello,

    Please can you send to us your wp credentials and we will configure this options for you.

    Let us know.

    Regards!

    8 years, 11 months ago Ruco
    Keymaster
    in reply to: Portfolio lightbox does not work on LIghtbox & Link overlay setting

    Hello,

    We have just made the update with the fix for the Light & Box options of portfolio element.

    Let us know.

    Regards!

    8 years, 11 months ago Ruco
    Keymaster
    in reply to: Posted By does not change from Admin

    Hello,

    Please download the latest version of the theme. This issue is fixed since the 1.0.8 version.

    Sorry for any inconvenience.

    Regards!

    8 years, 11 months ago Ruco
    Keymaster
    in reply to: Portfolio lightbox does not work on LIghtbox & Link overlay setting

    Hello,

    The WooCommerce offer and ZoomIn effect on hover of the image. You have to add image to gallery of the woocommerce product to see the effect and the gallery.

    We will launch and update the lightbox and link icon style issue fixed.

    Sorry for any inconvenience.

    Regards!

    • This reply was modified 8 years, 11 months ago by Ruco.
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