Page 22 – Codeless Support Center

Forum Replies Created

7 years ago Ruco
Keymaster

in reply to: Social Media – VK

hello,

Yes you are right, on the lastest version of Specular you can find the widget file into the plugin folder codeless-framework.

To access the plugin folder you have to go into wp-content\plugins\codeless-framework\includes\widgets\codeless_socialwidget.php

the class for the vk icon is icon-vk

Let me know if you have added the icon.

have a nice day :)

7 years ago Ruco
Keymaster

in reply to: cut off description

Hello,

Please share with us your wp credentials so i can access your file and make this customization for you. (add the creds into you profile details)

Let me know.

Regards!

7 years ago Ruco
Keymaster

in reply to: Stripe error – Invalid Source Object

Hello,

Please can you share with us your wp credentials and ftp through your profile details so we can access your website and try to fix that issue.

Let me know.

Have a nice day :)

7 years ago Ruco
Keymaster

in reply to: cut off description

Hello,

This is set limited to not overlay the element styling in case of super length description.

To make the description full you have to edit the file below: wp-content\themes\tower\vc_templates\staff.php and edit the following line:

$output .= '<p>'.codeless_text_limit(get_the_excerpt(), 255).'</p>';

replace with:

$output .= '<p>'.codeless_text_limit(get_the_excerpt(), 9999).'</p>';

Save the file and let me know.

P.S: If you like the theme please rate it with 5 stars. It is very important for us.
https://themeforest.net/downloads

Thank You :)

7 years ago Ruco
Keymaster

in reply to: Tablet Landscape Menu Dropdown

Hello,

Did you have fixed the issue? If not please share with me your wp credentials on profile details so i can login and find a way to fix this.

Let me know.

Have a nice day :)

7 years ago Ruco
Keymaster

in reply to: Social widget in footer sidebar dissapeared after updating the theme

Hello,

Please can you make a check, try to activate the original theme instead of the child theme.

Let us know.

Regards!

7 years ago Ruco
Keymaster

in reply to: Social widget in footer sidebar dissapeared after updating the theme

Hello,

I have just tested on my local version and everything looks ok. Please have you checked the widget if it set on the Apperances > Widgets > Copyright Footer Sidebar.

Also you can change the style of the Social Icons into WordPress Dashboard > Tower > Footer Styling > Social Icons Circle BG and Circle background color.

Let me know if this have resolved your issue.

Have a nice day :).

7 years ago Ruco
Keymaster

in reply to: Left sidebar on blog posts makes them unacesible

Hello Raquel,

The plugins that comes with the theme are:
ContactForm7
Revolution Slider
Layer Slider
WpBakery Visual Composer
User Avatar
Wp Retina
MailChimp for WordPress

Any other plugin installed except them can cause conflict. So i recommend you to disable other plugins if there is and check it again.

If your issue persist, please send to at least any screenshot so i can create an idea of what is.

The ticket will remain open. No problem, the important part is to resolve your problem :)

Regards!

7 years ago Ruco
Keymaster

in reply to: Responsive Menu – cut off/not working

Hello Rebecca,

I have just tried to access your staging website with the bug you mention but seems impossible.

While you trying to set a new account so i can access, check if you have any third party plugin that can conflict with your hamburger menu. You can check the inspector error log, if there is any javascript error: https://developers.google.com/web/tools/chrome-devtools/console/

Sometimes when you use another plugin for the menu can bring this kind of issue.

Let me know if you can’t resolve the issue by yourself. I will find a solution :)

Have a nice day!
7 years ago Ruco
Keymaster

in reply to: mobile version problems
Yes, i have added the code below:
```
@media (max-width: 991px){
.header_container:not(.cl-header-topnav-mobile) .top_nav.header-row {
    display: block !important;
}
}
```
Have nice day!
7 years ago Ruco
Keymaster

in reply to: Left sidebar on blog posts makes them unacesible

Hello Raquel,

I have just tested the latest version of theme locally and tried to reproduce the same issue but seems everything is ok.

Did you have installed the latest version of the theme? Also please do disable all the third party plugin that can create a conflict.

I’m sorry that i can’t give you a more detailed response, but is impossible without check the issue closer (online link).

Let me know.

Have a nice day :)
7 years ago Ruco
Keymaster

in reply to: mobile version problems
Hello,

I have added this lines into General > Custom Codes > Custom Css
```
@media(max-width:480px){
.single_add_to_cart_button{
font-size:11px;
}
}
```
Now seems that your button is ok on response :). You made a great job with the site.

P.S: We will be happy if you give 5 star to the June WordPress Theme on themeforest.net

Thank You!
7 years ago Ruco
Keymaster

in reply to: mobile version problems

Hello,

Impossible to access ftp so i can give you the files you have to replace:https://we.tl/t-yTs2Xj4T1v

replace the files that i have sent you above.

You will fix the logo and the issue with images click.

Let me know.

Regards!

7 years ago Ruco
Keymaster

in reply to: Fullscreen Overlay menu not working

Hello,

Sorry for the delay today i will launch the new update with this issue fixed. You will receive an email soon.

Regards!

7 years ago Ruco
Keymaster

in reply to: One page menu not working on other pages

Hello,

The one page normally have only 1 page so the theme its was thought to work on this way.

You can also do that by adding the a full link on the menu https://234890-www.web.tornado-node.net/#sec5 instead of only #sec5.

Let us know.

Regards!

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