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  • 8 years, 8 months ago Nicolekay
    Participant

    Expired

    in reply to: Theme update

    Thanks for the clarity:)

    So to update the theme I should do the following:

    1. Delete old Tower theme or back up/rename in FTP

    2. Upload new tower theme

    3. Activate new tower theme

    4. Update any plugins

    5. Activate child theme

    8 years, 8 months ago Nicolekay
    Participant

    Expired

    in reply to: Theme update

    Thanks Mihaila you had said in a reply above that i didn’t need to de-acitvate it…

    “<span style=”color: #4b4d4d; font-family: Raleway; font-size: 14px;”>Hello,</span>
    <p style=”box-sizing: border-box; margin: 0px 0px 22px; color: #4b4d4d; font-family: Raleway; font-size: 14px;”>if you are using a child theme, you do not need to de-activate it. The theme update overwrites only parent theme files. Child theme is independent to this process.<br style=”box-sizing: border-box;” />Follow these steps:</p>
    <p style=”box-sizing: border-box; margin: 0px 0px 22px; color: #4b4d4d; font-family: Raleway; font-size: 14px;”>1-Delete Tower theme with files / Or go to wp-content/themes folder via ftp and <strong style=”box-sizing: border-box;”>rename current Tower theme folder (the parent). So you will have a backup of the older version.</p>
    <p style=”box-sizing: border-box; margin: 0px 0px 22px; color: #4b4d4d; font-family: Raleway; font-size: 14px;”>2-Go to WordPress dashboard > Themes > Add New, import the new version.</p>
    <p style=”box-sizing: border-box; margin: 0px 0px 22px; color: #4b4d4d; font-family: Raleway; font-size: 14px;”>That’s it. Let us know if you have further questions.</p>
    <p style=”box-sizing: border-box; margin: 0px 0px 22px; color: #4b4d4d; font-family: Raleway; font-size: 14px;”>Best regards!”</p>

    8 years, 8 months ago Nicolekay
    Participant

    Expired

    in reply to: Theme update
    This reply has been marked as private.
    8 years, 9 months ago Nicolekay
    Participant

    Expired

    in reply to: TOWER – Safari browser

    OMG thank you re above browser issues – you are amazing!

    Almost ready to launch the site, have a few minor thing to ask:

    1. I don’t want to have any comments at all on the blog, is that possible?

    2. On this page https://89f.6fc.myftpupload.com/coaching-engagements-expected-outcomes-2/ the coloured boxes on the right look perfect on a computer but on a phone they have a white break on some of them, I’m fine with them stacking with no white break or a white break is fine as long as it’s consistent.

    3. On this page https://89f.6fc.myftpupload.com/coaching-leadership-development-2/ I have some orange boxes on the right, the text on the boxes is white but I can’t see how to control the rollover which is showing up as orange. I wouldn’t mind changing it to this #003157

     

     

     

     

    8 years, 9 months ago Nicolekay
    Participant

    Expired

    in reply to: TOWER – Safari browser

    Hi Kris

    I would like it to line up like this https://nicolekay.com/likethis.jpg

    Right now it looks like this https://nicolekay.com/notthis.jpg but maybe that’s not possible due to different browsers.

    Thanks again for all your great help!

    8 years, 9 months ago Nicolekay
    Participant

    Expired

    in reply to: TOWER – Safari browser

    OMG I think I got it with the page above, I’m following your lead and working on a test page :)

     

    8 years, 9 months ago Nicolekay
    Participant

    Expired

    in reply to: TOWER – Safari browser

    Hey Kris I put in the css you have above but it didn’t move the submenu orange line down in line with the top of the blue header… more like this page – https://89f.6fc.myftpupload.com/ourstory/ but it still needs to be shifted down a bit so the orange line is not above the top of the header background.

    Thanks for you help with this page – https://89f.6fc.myftpupload.com/national-global/

    I think this is the final page that needs help https://89f.6fc.myftpupload.com/coaching-engagements-expected-outcomes/ I’ve tried to do it like the test page you did for national global but I can’t seem to move my custom blocks up is that not possible?

    8 years, 9 months ago Nicolekay
    Participant

    Expired

    in reply to: TOWER – Safari browser

    Hi Kris

    Yes re your offer to check/fix the menu and submenu line ups in all browsers. I see the submenu is slightly off would love the orange line of the submenu to line up with the line of the background. And the menu lining up in line with the logo like this https://share.pho.to/AKjaH

    8 years, 9 months ago Nicolekay
    Participant

    Expired

    in reply to: TOWER – Safari browser
    This reply has been marked as private.
    8 years, 9 months ago Nicolekay
    Participant

    Expired

    in reply to: TOWER – Safari browser

    Just did a site review and have a few questions.

    I know some of this might be above an beyond what you are supposed to do in support so if I need to pay a bit let me know. I do own 6 licenses for TOWER and sing your praises all the time:) Happy to write a review on any site and always give you 5 stars!

    1. on this page https://89f.6fc.myftpupload.com/coaching-leadership-development-2/. & https://89f.6fc.myftpupload.com/our-style/ How do i control the size of the circle arrow icons on a phone, they are being enlarged so become fuzzy – tell me what to do so I can learn:)

    2. on this page https://89f.6fc.myftpupload.com/national-global-support/. You will see there are 2 columns on National Support & Global Support. On a phone both the titles are at the top so you can’t see what countries go with which title… is there a better way for me to do this? Give me directions and I can do it myself.

    3. on this page on a phone https://89f.6fc.myftpupload.com/coaching-engagem…xpected-outcomes/

    I see there are options for Responsive can you help me to understand what to do to there so the content under “Common Engagement include” looks similar to the wordpress page.

    4. on this page on a phone https://89f.6fc.myftpupload.com/our-team-2/ Katherine V title & name break down below her picture, I’ve tried to fix it but it’s on working.

    • This reply was modified 8 years, 9 months ago by Kris. Reason: html tags
    8 years, 9 months ago Nicolekay
    Participant

    Expired

    in reply to: TOWER – Safari browser

    If you can make all browsers look like your screen shot below that would be AWESOME

    https://share.pho.to/AKjaH

    8 years, 9 months ago Nicolekay
    Participant

    Expired

    in reply to: TOWER – Safari browser

    Hi Mihaila

    1. On ipad in landscape in Safari, firefox & Chrome – the menu is showing up on the the blue background where the circles are. – All is perfect in portrait

    2. On computers Chrome & firefox is good – although i wouldn’t mind moving the main menu down just a bit for better line up.

    3. Safari the menu is shifted over to right see screen shot – https://www.nicolekay.com/Safari2.png

    THANK YOU SO SO MUCH.

    I’m reviewing the site this afternoon with my client so might have a few minor things for you tomorrow morning. Wishing you a lovely day

     

     

    8 years, 9 months ago Nicolekay
    Participant

    Expired

    in reply to: TOWER – Safari browser

    Hey I think I know what happened, I had the Tower options page open at the same time you were putting in your custom css for the menu and submenu issues, and then I tried to make some changes myself without refreshing and saving the Tower options.

    Can send me that css to fix the menu and submenus so they line up nicely then we should be good to go.

    Again so sorry

     

    8 years, 9 months ago Nicolekay
    Participant

    Expired

    in reply to: TOWER – Safari browser

    ipad landscape in safari, chrome & firefox are still not resolved.

    I guess I was trying to fix it myself in desperation, will see if I can figure it out myself

    Please don’t hate me ;(

    I promise to leave you alone after this.

     

    8 years, 9 months ago Nicolekay
    Participant

    Expired

    in reply to: TOWER – Safari browser

    So sorry to be asking so much – here is a screen shot of how the menu and subheaders look in Safari they don’t line up the same as in Chrome & FireFox. (which are perfect)

    https://www.nicolekay.com/Safari.png

     

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