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  • 7 years, 2 months ago Nicolekay
    Participant

    Expired

    in reply to: Problems updating theme

    Thanks for your reply Mihaila, I thought you said before that I could just delete the duplicate Tower theme and that should fix the problem. Could you send me a screenshot showing me which one it is please.

    7 years, 2 months ago Nicolekay
    Participant

    Expired

    in reply to: Problems updating theme

    By the way this is for food for the poor, it you try to log into the site it gives the following message, will this go away once we have removed the duplicate version of the theme?

    This page isn’t working

    http://www.foodforthepoor.ca is currently unable to handle this request.

    HTTP ERROR 500
    • This reply was modified 7 years, 2 months ago by Mirela. Reason: html tags
    7 years, 2 months ago Nicolekay
    Participant

    Expired

    in reply to: Problems updating theme

    https://snag.gy/l9boGn.jpg

    7 years, 2 months ago Nicolekay
    Participant

    Expired

    in reply to: Problems updating theme

    Hey going to work on this today and send you a screen shots

    7 years, 2 months ago Nicolekay
    Participant

    Expired

    in reply to: Problems updating theme

    Can’t I just delete the theme that says there is an update?

    see screen shot below:

    https://snag.gy/lHaesB.jpg

    7 years, 2 months ago Nicolekay
    Participant

    Expired

    in reply to: Problems updating theme

    Hey thanks for your reply Mihaila

    Would it make sense to delete Envato Market, would that make the update go away?

    I like the idea of updating manually, is it best to use FTP for that or can I just upload the theme through wordpress.

    I’m so scared to do it :(

    7 years, 2 months ago Nicolekay
    Participant

    Expired

    in reply to: Problems updating theme

    I’m so worried about messing it all up, can I not hire you to make this update for me? Normally when I use Envato Market, it’s so easy I just click on update now. But when I click on update now I get an error message. I have old folders of tower in there but I’m not sure which ones I should delete in FTP and which one is the last version of the site.

    Any guidance would be very much appreciated!

    7 years, 2 months ago Nicolekay
    Participant

    Expired

    in reply to: Problems updating theme
    This reply has been marked as private.
    7 years, 2 months ago Nicolekay
    Participant

    Expired

    in reply to: Hey can you check on the screen shot below please

    https://snag.gy/nxL2iR.jpg

    which files should I remove see ftp screenshot above.

    THANKS!!!!

     

    7 years, 2 months ago Nicolekay
    Participant

    Expired

    in reply to: Hey can you check on the screen shot below please
    This reply has been marked as private.
    7 years, 2 months ago Nicolekay
    Participant

    Expired

    in reply to: Hey can you check on the screen shot below please
    This reply has been marked as private.
    7 years, 2 months ago Nicolekay
    Participant

    Expired

    in reply to: Hey can you check on the screen shot below please

    Think I have asked you this question before,  do I need to Activate the Child theme or just activate the main theme?

     

    7 years, 2 months ago Nicolekay
    Participant

    Expired

    in reply to: Hey can you check on the screen shot below please

    For some reason the version of TOWER installed is listed as 2.3 does that make sense??

    7 years, 2 months ago Nicolekay
    Participant

    Expired

    in reply to: Hey can you check on the screen shot below please

    I’m not sure if we made any change to current files but don’t think we have an issues with the site that I can see.

    What is the current version of TOWER?

    7 years, 2 months ago Nicolekay
    Participant

    Expired

    in reply to: A few questions with formatting

    Great, thank you. I think things are more or less working now.

     

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