Forum Replies Created
-
in reply to: Issue with Images DisappearingThis reply has been marked as private.in reply to: Issue with Images Disappearing
Hey there. This thread seems to have gone dead. I’m not entirely sure what else we can do?
in reply to: Issue with Images DisappearingHi there. Here is a summary of the scan that was ran TODAY by our hosting provider.
• No malware detected by scan (Low Risk)
• No injected spam detected (Low Risk)
• No defacements detected (Low Risk)
• Site issues detected (Medium Risk) – this is due to ‘http://html5shim.googlecode.com/svn/trunk/html5.js linked in the site. It’s a false warning
• Site is up to date (Low Risk): using WordPress 5.7.1We are unsure of how much easier we could make it for you to access the site.
in reply to: Issue with Images DisappearingThis reply has been marked as private.in reply to: Issue with Images DisappearingThis reply has been marked as private.in reply to: Issue with Images DisappearingOk the hosting company has whitelisted your IP. Let’s keep in touch this weekend so we can close this ticket out soon.
in reply to: Issue with Images DisappearingI believe the hosting company said we needed your country and IP.
in reply to: Issue with Images DisappearingHey Akram, checked with our hosting provider and they said all is well. They said they can definitely whitelist your IP if that works?
in reply to: Issue with Images DisappearingThis reply has been marked as private.in reply to: Issue with Images DisappearingHello? Any movement on this?
in reply to: Issue with Images DisappearingThis reply has been marked as private.in reply to: Issue with Images DisappearingAlso, we have purchased a support renewal through themeforest.
in reply to: Implementing Comments on PagesThank you! Resolved!
in reply to: Team / Staff Customization HelpHey Ruco, still haven’t heard back. I’ve found an interim solution, but I think I’d still like to accomplish what I originally intended and close this ticket out for you.