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  • 4 years, 11 months ago twinengine
    Participant

    Expired

    in reply to: Issue with Images Disappearing
    This reply has been marked as private.
    4 years, 11 months ago twinengine
    Participant

    Expired

    in reply to: Issue with Images Disappearing

    Hey there. This thread seems to have gone dead. I’m not entirely sure what else we can do?

    5 years ago twinengine
    Participant

    Expired

    in reply to: Issue with Images Disappearing

    Any luck?

    5 years ago twinengine
    Participant

    Expired

    in reply to: Issue with Images Disappearing

    Hi there. Here is a summary of the scan that was ran TODAY by our hosting provider.

    • No malware detected by scan (Low Risk)
    • No injected spam detected (Low Risk)
    • No defacements detected (Low Risk)
    • Site issues detected (Medium Risk) – this is due to ‘http://html5shim.googlecode.com/svn/trunk/html5.js linked in the site. It’s a false warning
    • Site is up to date (Low Risk): using WordPress 5.7.1

    We are unsure of how much easier we could make it for you to access the site.

    5 years ago twinengine
    Participant

    Expired

    in reply to: Issue with Images Disappearing
    This reply has been marked as private.
    5 years ago twinengine
    Participant

    Expired

    in reply to: Issue with Images Disappearing
    This reply has been marked as private.
    5 years ago twinengine
    Participant

    Expired

    in reply to: Issue with Images Disappearing

    Ok the hosting company has whitelisted your IP. Let’s keep in touch this weekend so we can close this ticket out soon.

    5 years ago twinengine
    Participant

    Expired

    in reply to: Issue with Images Disappearing

    I believe the hosting company said we needed your country and IP.

    5 years, 1 month ago twinengine
    Participant

    Expired

    in reply to: Issue with Images Disappearing

    Hey Akram, checked with our hosting provider and they said all is well. They said they can definitely whitelist your IP if that works?

    5 years, 1 month ago twinengine
    Participant

    Expired

    in reply to: Issue with Images Disappearing
    This reply has been marked as private.
    5 years, 1 month ago twinengine
    Participant

    Expired

    in reply to: Issue with Images Disappearing

    Hello? Any movement on this?

    5 years, 1 month ago twinengine
    Participant

    Expired

    in reply to: Issue with Images Disappearing
    This reply has been marked as private.
    5 years, 1 month ago twinengine
    Participant

    Expired

    in reply to: Issue with Images Disappearing

    Also, we have purchased a support renewal through themeforest.

    11 years, 3 months ago twinengine
    Participant

    Expired

    in reply to: Implementing Comments on Pages

    Thank you! Resolved!

    11 years, 3 months ago twinengine
    Participant

    Expired

    in reply to: Team / Staff Customization Help

    Hey Ruco, still haven’t heard back. I’ve found an interim solution, but I think I’d still like to accomplish what I originally intended and close this ticket out for you.

Viewing 15 posts - 1 through 15 (of 26 total)
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