Community Forums

Hi

Thanks. I am not sure what you have done but I can no longer see the social icons or telephone and address at the top of the page.

I have been unable to find any settings for these either.

Thanks

OK so no reply yet??.

I have just downloaded and updated your theme and now have the following issues.

The parent theme is missing. Please install the “Specular” parent theme.

I have checked the css which appears to be correct.

2. WPBakery Visual Composer still need updating.

I have followed your support instructions to update via ftp.

I do not get any dashboard message to update.

I have tried to update the normal way and get the following.

An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer.

Please would you kindly respond and also let me know what length of time you usually expect to take to address support requests.

Regards

• This reply was modified 11 years, 4 months ago by harryhayes.