Hi, really appreciate the help but this hasn’t solved my issue unfortunately. The image uploaded originally is 820 × 490px but the image is now resized to 569 x 340px so is appearing very pixellated.
I removed the section of PHP altogether initially as I’m not sure what it’s adding but taking it it didn’t seem to stop it resizing the images
Hi, Just want to re-visit this as i’m having the same issues with strange image cropping on the blog posts featured images. I’ve visited the functions php and amended the lane as shown above but it doesn’t seem to have made any difference this time. Would you be able to look into this for me?
Hi, any update on this? This is literally he only site we’ve had an issue like this with. The featured image shouldn’t crop at all. I could understand it if the thumbnails on the homepage were cropped but they’re not, they’re different sizes. Very strange way to do it in my opinion
Would it be possible to change the default value of blog featured image found in function.php file to “depth 100%” Would that avoid the issue of the images cropping altogether?
I’m trying to make this really simple for our client who is uploading the news stories. She is not a designer/programmer so she just wants to be able to upload an image and it not be cropped off.
Hi, sorry , let me try and explain again. The image I’m having trouble with is the featured image on an actual post (news item/blog post).
When uploading the featured image on the new post it crops the top and bottom off on the post page. It hasn’t done this previously and if you look at the post previous (lets call this “old post”) there is no cropping. We’ve tried uploading the same image we used in old post only to find it still being cropped off top and bottom. We also tried creating a brand new post using the image from “old post” only to find it being cropped again.
Hopefully that makes sense. If you want I will provide you with log on details and the image we used in “old post” and you can try creating a new post yourself
Hi, thanks for responding. If you look at the first 2 news stories the latest post Link the image at the top of the page is 820 x 335 px whereas the last post the client made link is 820 x 450 px.
We’ve had to put an altered image in there for now so all the information shows as it is an event they need to promote but we have tested it using an image with the exact same dimensions the previous post. Something has changed between the new blog post and the one before but I’m not sure what.
Hi Everyone, There are still issues outstanding and it’s been 2 days since your last reply.
• The logo and menu don’t seem to line up with anything and drop off the background at certain sizes – noticed this only happens when resizing the window. The top bar where the contact email and phone number appear needs to be hidden at the same break point as when the menu changes to the small screen version.
• The colour overlay on the page headers don’t work on retina devices
• scroll buttons on the testimonial carousel don’t work on mobile (android)
• The images on the “latest from blog” VC element should link to the story as well as the title
• page titles are not showing on the left side of the breadcrumbs on pages. (see links above)
