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  • 8 years, 10 months ago getyoufound
    Participant

    Expired

    in reply to: favicon not changing

    Please make sure you are using SFTP when logging in and look at this document I shared previously and use the suggestions by WPEngine.

    <span style=”color: #4b4d4d; font-family: Raleway; font-size: 14px;”>https://wpengine.com/support/sftp/</span&gt;

    8 years, 11 months ago getyoufound
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    Expired

    in reply to: favicon not changing
    This reply has been marked as private.
    8 years, 11 months ago getyoufound
    Participant

    Expired

    in reply to: favicon not changing

    It looks like you are using the incorrect port.  Here is a document with information on how to login with sftp on wpengine servers:  https://wpengine.com/support/sftp/

    8 years, 11 months ago getyoufound
    Participant

    Expired

    in reply to: favicon not changing

    I tried those suggestions and it didn’t fix the problem.

    8 years, 11 months ago getyoufound
    Participant

    Expired

    in reply to: favicon not changing

    We have updated the theme but that did not fix the issue.

    8 years, 11 months ago getyoufound
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    Expired

    in reply to: favicon not changing
    This reply has been marked as private.
    9 years, 6 months ago getyoufound
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    Expired

    in reply to: Blog: masonry layout error

    Thank you for clarifying. After deleting and reinstalling the theme, I am still getting the same error on the blog page.

    • This reply was modified 9 years, 6 months ago by getyoufound.
    • This reply was modified 9 years, 5 months ago by Mirela.
    9 years, 6 months ago getyoufound
    Participant

    Expired

    in reply to: Blog: masonry layout error

    Hi Mihaila,

    The staging sites on wpengine require a 2-step authorization/login approach. Instead of going that route, I have provided the SFTP login information. Hopefully that works.

    Let me know.

    Thanks!

    9 years, 6 months ago getyoufound
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    Expired

    in reply to: Blog: masonry layout error
    This reply has been marked as private.
    9 years, 6 months ago getyoufound
    Participant

    Expired

    in reply to: Blog: masonry layout error

    Nope, the plugins are not the issue. I deactivated all of them and the buttons are still out of place on certain posts. I also updated WordPress, but the theme is up to date.

    • This reply was modified 9 years, 6 months ago by getyoufound.
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