Page 26 – Codeless Support Center

Forum Replies Created

6 years, 7 months ago Mirela
Participant

in reply to: Size text footer

If you like our theme, please leave a rating on Themeforest. It’s important for us:
https://themeforest.net/downloads

Thank You!

6 years, 7 months ago Mirela
Participant

in reply to: Demo Data Not Installing

Hello,

Your server settings are not at the minimum required value. See screenshot of your system status:
https://ibb.co/1LcbdkX
Increase wordpress memory limit and php time limit first. Ask your host to help you if you do not have the necessary knowledge.

Then try again with the import of demo data.

Best regards!
6 years, 7 months ago Mirela
Participant

in reply to: Buton color
Hello,

The css added for the button in footer is this:
```
footer .cl-btn {
    color: #b39772 !important;
}
```
To customize the background and border, you need to add attributes for them as well. These are the attributes to add:
`background-color: #2b2b2ae0 !important;
border: 1px solid #fff !important;`

Result code will be:
```
footer .cl-btn {
    color: #b39772 !important;
    background-color: #2b2b2ae0 !important;
    border: 1px solid #fff !important;
}
```
For the hover version add this:
```
footer .cl-btn:hover {
    color: #b39772 !important;
    background-color: #2b2b2ae0 !important;
    border: 1px solid #fff !important;
}
```
Change the colors and border width to your wish.

Best regards!
6 years, 7 months ago Mirela
Participant

in reply to: Demo Data Not Installing

Hello,

The password is not being accepted. Can you please check again?

Best regards!

6 years, 7 months ago Mirela
Participant

in reply to: Specular Theme – Posts

Hello,

The latest version is 3.2.1. Please download again theme from your Envato account. And update it.

Best regards!

6 years, 7 months ago Mirela
Participant

in reply to: woocommerce not working with theme

Hello,

The smoothscroll.js is not the issue here. But the very latest message in your screenshot: Failed to load resource: the server responded with a status of 500() This usually means that not all the required files are being loaded from the server.

Please contact your host first and make sure all theme files are being loaded properly.
Ask your host to provide you the PHP Error log output, you should have stuff concerning wordpress. Also check your Memory limit if it is too low (you will need at least 128M, 64M is pretty low!).

Keep us posted, and feel free to copy/paste your PHP error log output if you need further help.

Best regards!

6 years, 7 months ago Mirela
Participant

in reply to: Service Media Title

Hello,

Please update theme first, then update its included plugins and install any new one. You have a very old theme version. This version is already outdated and has brought issues to most of those still keeping it.
The latest version has many changes, an additional core plugin and it’s compatible with the latest PHP/JS versions.

Technology is always developing and core functions of PHP/WordPress/javascript change from time to time.
That’s why we release updates, in order to make theme compatible with the latest developments. An old theme’s security is not guaranteed either.

To manually update theme, follow the steps:
1-Deactivate all third party plugins;
2-Upload the new theme files directly in the server, in folder wp-content/themes. This will overwrite the old theme version files.
I suggest you save a backup of the entire site data (go to Specular > Import/Export > Save Backup) and save a backup of theme files on your computer.
Then upload the latest theme files. Do not keep a copy of the old theme folder in the server as it may cause issues.
3-Go back to dashboard, update and activate all included plugins first.
4-Activate one at a time the third party plugins.

-You may make the update automatically using the Envato Market plugin as well. See tutorial.

Let us know if the situation persists after this.

Best regards!

6 years, 7 months ago Mirela
Participant

in reply to: Codeless Slider recycle order

Hello,

The slider is in the same state as the one you saw and liked on the online demo. We are not selling anything different to what was advertised. We are very open to help our customers further, not only by fixing any bugs (very common with this fast-paced technology) and offering frequent updates but also with little customizations to our customer’s preference. Even though personal customizations are not included in support.

See support policy here: https://themeforest.net/page/item_support_policy

If you want to make additional customizations to theme core features, i suggest you hire a developer.

Best regards!

6 years, 7 months ago Mirela
Participant

in reply to: Service circle Icon Issue

Hello,

Can you please add a link to the site? So I can give it a closer look.

Best regards!

6 years, 7 months ago Mirela
Participant

in reply to: Size text footer

Hello,

Fixed. Please check your site.

Best regards!

6 years, 7 months ago Mirela
Participant

in reply to: Buton color

Hello,

Fixed. Please check your site.

Best regards!
6 years, 7 months ago Mirela
Participant

in reply to: Specular Theme – Posts
Hello,

What theme version are you running? Please make sure to have the latest version of theme and it’s included plugins as well. It’s very important for it to work properly.
Do you have any third party plugins installed?

-Can you please forward your renewal email to this email: codeless.sol[at]gmail.com? We checked the system and your support time is set as expired in April 2019.

Let us know.
Best regards!
- This reply was modified 6 years, 7 months ago by Mirela.
6 years, 7 months ago Mirela
Participant

in reply to: Demo Data Not Installing

Hello,

Please add some wp credentials in a private reply. So we can check it. Which demo were you trying to import?

PS: To avoid html tags in your reply, please check this article:
https://support.codeless.co/?ht_kb=preventing-the-html-tag-in-topics-content

Best regards!
6 years, 7 months ago Mirela
Participant

in reply to: Size text footer
Hello,

Try editing the latest css i send you to this:
```
footer .textwidget p {
    font-size: 17px !important;
}
 footer#colophon .widget_nav_menu ul li a {
    font-size: 17px !important;
}
```
Let me know.
Best regards!
6 years, 7 months ago Mirela
Participant

in reply to: FAQs

Hello,

Open a new page. Add this content to the page:
https://codeshare.io/5M4kWQ
(open link above and just copy-paste the shortcodes to an empty page)

Then open Codeless Builder to customize the elements and their content.

Let me know.
Best regards!

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