Forum Replies Created
-
in reply to: Videos are looping
Hello,
Sorry for the inconvenience. We will update theme very soon and will include a fix for this. Please look forward for it.
Best regards!
in reply to: Reset Blog Post StyleHello,
Sorry but such modifications are not included in support. Everyone that already has content in his site, should know and expect that switching to another theme has these risques. The old content is build according to the old theme style, and now it will fit/adapt to the new styles.
Sorry but this is not really theme’s responsibility.
Best regards!
in reply to: Tower update – Visual ComposerHello,
The version released in 1 August 2017, has WP Bakery vs 5.2 included. Updating from the latest release that had vs 5.1.1 in it. Please use the included version always as it is tested and fully compatible with theme.
You can use theme and Visual Composer options without any restriction even if it’s not the very last release.Best regards!
in reply to: Link on images and textHello,
This option was added in the last theme update. Please see change log in the theme’s profile in Themeforest. Link here.
Please update theme to version 1.0.9 in order to have this feature as well.Best regards!
in reply to: vertical height of social iconsHello,
There isn’t an option for this. You have to change the icons alignment by using custom css. Add this code into General > Custom Css:
.header-el .cl_socialicondiv { padding-top: 35px !important; }This should be the result: https://www.clipular.com/c/4864036239048704.png?k=hGqV8ZAMGXei-HJJS-XGVH_osl0
Best regards!
Hello,
This is a duplicate topic of this ticket: https://support.codeless.co/?topic=updating-specular-theme-problem
We have already replied you there. I will close this ticket now. Please keep up the issue in the other topic.Support: this happens because this account is registered with the old expired licence. Not the new one. See here your profile data: https://www.clipular.com/c/6728955599257600.png?k=8NvP13GDroFxLdJp5kQFfSoMSuY
Best regards!
-
This reply was modified 8 years, 10 months ago by
Mirela.
in reply to: WooCommerce Product Image Zoom & Gallery ProblemHello,
1-Yes, the zooming starts as soon as you hover over the product image. If you are not getting this, then some conflict may be happening in your site. Do you have any third party plugins installed? Please deactivate all and try again.
2-Switching product images does not have any issue as well.
I opened the link provided and none of the issues are present. Please see this screen recording of it: https://drive.google.com/file/d/0B51Lyn41UgszdG5rSWdsSEpOY2c/view
Did you manage to fix it? If not, i suggest you try opening the site from another browser. Perhaps you have add-ons installed that conflict with it’s scripts.
Let us know.Best regards!
in reply to: Reset Blog Post StyleHello,
Sorry but no. There isn’t any option to set up the same settings to a group of posts.
You have to edit them one by one.Best regards!
Hello,
Sorry but can you please be more clear? I don’t understand very well what did you try to do and what did not work. Can you post a screenshot of it? Use https://postimages.org/ to post and share online images.
Let us know.Best regards!
in reply to: collapsable mobile menuHello,
Sorry but this requires coding and some changes directly into theme files and it’s a customization not supported. If you have any other question regarding theme, do not hesitate to ask us. We will do our best to respond you.
Best regards!
in reply to: Bugs with ButtonsHello,
Sorry for the late reply.
I edited the css code into your General > Custom Css box and now the title is centered in firefox as well. Please see this screenshot of the result in your test page: https://postimg.org/image/t33mircar/Let us know.
Best regards!
in reply to: Updating Specular Theme ProblemHello,
What version was your last copy of theme? If you updated from an very old theme version, issues may arise as many changes have been made to the files ever since. Or if you have any other third party plugin installed, it’s scripts may conflict with theme’s new scripts.
I see there is an error in your site. See screenshot: https://postimg.org/image/tawsq6yvz/
Did you add any custom code? Please deactivate all plugins except the one’s included in theme’s original package. Comment out any additional code you may have added into Custom Js or Custom Css box in General Options.
If the issue persists, add your wp credentials into your profile data.
So we can give this a closer look.Read this article for more information.
Best regards!
in reply to: Widget FlickrHello,
I am sorry but this is not possible. The widget main code is external and it can not be edited.
Best regards!
in reply to: Problems with Shop pageHello,
Can you please post some valid wp credentials? So we can check on the configurations.
You can add them into your profile data. It’s private and we can find them easy if needed for other questions in the future.
Read this article for more information.Best regards!
-
This reply was modified 8 years, 10 months ago by