Forum Replies Created
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in reply to: one page menu
Hello,
We have already replied you regarding this question in this topic: https://support.codeless.co/?topic=jump-link
Please do not duplicate the same topic.Best regards!
in reply to: multisite languageHello,
I understand what you want to achieve. This button is normally auto-generated if you use translation plugins.
To add a button the header with out using translation plugins, requires code editing. This type of customization is not included in support service. If you want to do it your self, then the file you need to add the button to, is header.php.Best regards!
in reply to: Black Bar above Slider when ScrollingHello,
In the page’s General Settings > Page Header Options > Page header background, remove the “Fixed” feature of Background Attachment.
Let us know.Best regards!
in reply to: Issues with my websiteHello,
Send us screenshots using this online image sharing site: https://share.pho.to/
Fill in the wordpress login information on your extra information fields of your profile data.Read this article for more information.
Best regards!
in reply to: Portfolio sitemap errrosHello,
The 404 error means the link of the item was not found. Do these portfolio items exist? If yes, go to the single-portfolio-7, portfolio-5 and side-image-3 and delete them if you do not use them.
Clear cache and refresh your portfolio pages.Best regards!
in reply to: Mobile Header Covers LogoGreat!
After every css change make sure to clear cache and refresh pages. This way they will load with the new changes.Best regards!
in reply to: post featured image cropping incorrectlyHello,
I am not able to download the image you send over jumpshare. However, in file functions.php i edited this line:
add_image_size( 'blog', 825, 340, true );
to this:
add_image_size( 'blog', 825, 340, false );This means, the function will not forcefully crop the image if they do not fit these dimensions. Please add a featured image now.
Let us know how it goes.Best regards!
in reply to: Equal Height option missing from Visual ComposerHello,
Sorry for the late reply. The topic is marked as resolved. It must have been the reason to skip the eye of forum admins.
Some editing need to be done in the parent theme. Please add the ftp credentials in your profile data. So we can give it a closer look for you.-We are undergoing some internal server work right now. All support statuses will be updated soon.
Let us know.
Best regards!
in reply to: layerslider duration of single layersHello,
Please go to the slider’s option > Layer Options > Transition > Duration. Set here the duration for the specific layer. See this screenshot of it: https://pho.to/Ae3P4
Best regards!
in reply to: Slide 3 not showingHello,
Please make sure to have added (assigned) the slides to the slider. For each slide, set the slider it should display in “Sliders” option at the right panel. See screenshot.
If the issue persists, please send us some valid wp credentials so we can give it a closer look.Read this article for more information.
Best regards!
in reply to: Empty spaces and white bars in portfolioHello,
Please add this code as well:
@media (min-width: 1900px){ .recent_portfolio .swiper-slide { min-height: 414px !important; }}Result screenshot: https://pho.to/Ae35v
To set a max width for the portfolio, add this code:.recent_portfolio.wpb_content_element { max-width: 1800px !important; }Change the value to your wish.
-What plugins do you have installed? Installing many plugins also affects the site’s performance. I suggest you keep only one cache plugin and only one for other purposes such as script minify. Since you have a portfolio site, the more images you add, the more it can slow down the site. Make sure to optimize all your images for web.
Best regards!
in reply to: Mobile Header Covers LogoHello,
First of all, do not put the custom css for the logo in the home page’s custom css. If you do then it will affect only the home page. While all other pages will have the large logo version.
I edited out the code to this:@media (max-width: 480px){ #logo img.dark { width: 100%; padding-left: 30px !important; } }I added it in the General Options > Custom Css box. So it will affect all pages. Please check your site.
Let us know.Best regards!
in reply to: Visual ComposerHello,
You have a very old theme version and WP Bakery plugin version. Please read carefully the article on how to properly update Visual Composer, using the build in version.
But first your have to update theme. The latest theme version is 2.0. read the article i already send you. To update theme you have to download once again the latest version from your Envato account. And then replace the current theme files with the newly downloaded ones in your wp-content/themes folder in the server.
Rename the old copy if you have made direct changes to theme files and do not want to lose them.
After this, go to folder wp-content/plugins. Delete or rename the js_composer folder. This is the Visual Composer folder. Go back to wp dashboard and install it once again like you did the first time you installed theme and the included plugins.
All these steps are already explained in the articles i send you.Best regards!
in reply to: Hiding Comment CountHello,
Sorry but we do not offer support on third party plugins. I suggest you contact the plugins support.
Best regards!