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Forum Replies Created

  • 9 years, 5 months ago Mirela
    Participant
    in reply to: Tower About Us Page Disappeared

    Hello,

    I was able to login into your wp-content/themes/tower folder thru ftp. I replaced the staff.php file and edited our the number of excerpt text to display (up to 255 words). You can increase it further if you want more. Just go to wp-content/themes/tower/vc_templates/staff.php file. Find this line of code:
    $output .= '<p>'.codeless_text_limit(get_the_excerpt(), 255).'</p>';

    and change ONLY the number. Save changes.
    I kept the old file and renamed as staff_old.php.

    -If you want to remove this part of the staff, see screenshot: https://pho.to/AauRr
    Then just add this code into your custom css box:

    .single_staff .featured_img {
        display: none;
    }

    -By downloading theme files, i meant to download a new copy from your Envato account. Just like you did when you first downloaded theme package after purchase.
    See this section of theme’s documentation: https://codeless.co/documentation/main.html#support

    Let us know.

    Best regards!

    9 years, 5 months ago Mirela
    Participant
    in reply to: background color issues

    Hello,

    Please check your site, it’s not loading. See screenshot: https://pho.to/AauOw
    So we can give a closer look to the background settings.
    Let us know.

    Best regards!

    9 years, 5 months ago Mirela
    Participant
    in reply to: Print blog

    Hello,

    I suggest you browse the WordPress free plugins and try out different plugins. Chose the one that best fits your needs.
    Sorry but this is a request not covered from support.

    Usefull link: https://www.wpbeginner.com/plugins/how-to-add-a-printer-friendly-option-to-your-wordpress-posts/

    How to Make Your WordPress Site Print Ready

    Best regards!

    9 years, 5 months ago Mirela
    Participant
    in reply to: Change order of portfolio items

    Hello,

    You can use any plugin you want. This is a tested one and it does work well with theme. This is why we recommend it.
    Sorry but there is no plan on adding this feature just yet.

    Best regards!

    9 years, 5 months ago Mirela
    Participant
    in reply to: Cannot Set Time Limit / Cannot Modify Header

    Hello,

    You need to increase you memory limit and execution time limit. Please contact your host about it.
    Let us know how it goes.

    Best regards!

    9 years, 5 months ago Mirela
    Participant
    in reply to: Page header responsiveness – bug

    Hello,

    Page header does not have any responsively issue. And the subtitle does not affect it whatsoever. See this page of yours in mobile layout, screenshot.
    We have already tested theme’s responsive layout in all devices.

    Best regards!

    9 years, 5 months ago Mirela
    Participant
    in reply to: mobile homepage displays only half testimonial on mobile

    Hello,

    Sorry for the late reply.
    Please add this code into your custom css box:

    @media (min-width: 1101px){
    .container {
        min-height: 158px !important;
    }}
    @media (max-width: 480px){
    .container {
        min-height: 540px !important;
    }}

    Let us know.

    Best regards!

    9 years, 5 months ago Mirela
    Participant
    in reply to: add link to title heading

    Hello,

    Glad to know you figured it out.
    Thanks for sharing!

    Best regards!

    9 years, 5 months ago Mirela
    Participant
    in reply to: tower – Breadcrubms

    Hello,

    This is not a default structure of wordpress permalinks. The default structure is Homepage -> Current page.
    To change it like you want, you have to set the pages in a parent-child relationship. See screenshot examples:
    https://pho.to/AarFP
    https://pho.to/AarEr
    Result: https://www.clipular.com/c/6112024469962752.png?k=TbSlzAuXEWs6TLV4p3wuqfRsK5o

    Best regards!

    9 years, 5 months ago Mirela
    Participant
    in reply to: Is something wrong with your theme?

    Hello,

    This is not a theme issue.
    When did this started to happen? Did you install any new plugin before this? Or added any custom script?
    You may have some corrupted tables in your wordpress installation database. Or perhaps one of the installed plugins is giving a conflict.
    I suggest you disable all plugins first. Contact you host and perform a database optimization process.

    Ps: I don’t see any issue in the blog page (screenshot). What exactly is wrong here?

    Best regards!

    9 years, 5 months ago Mirela
    Participant
    in reply to: Installing a demo template

    Hello,

    Please watch this video tutorial for detailed guidance: https://www.youtube.com/watch?v=fHBeNR43BSo
    Watch more video here: https://support.codeless.co/?page_id=45

    Best regards!

    9 years, 5 months ago Mirela
    Participant
    in reply to: Change order of portfolio items

    Hello,

    This is not possible with theme options. You need to install a custom plugin for it. We can suggest “Custom Post Order“.

    Best regards!

    9 years, 5 months ago Mirela
    Participant
    in reply to: Tower About Us Page Disappeared

    Hello,

    Please check the ftp credentials. The link is not correct and i can not login. Ask you host to give some valid credentials.

    I told you to download a fresh copy of theme files, but you would import in your wordpress installation wp-content/themes/tower folder, ONLY the staff.php file. So nothing of what you had previously changed, would have been lost.
    Upload just this file in your server. Rename the old version as staff_old.php so you’ll have a backup of it.
    Screenshot.

    Let us know.

    Best regards!

    9 years, 5 months ago Mirela
    Participant
    in reply to: Portfolio Image Quality

    Hello,

    The portfolio page does nothing to the images. As stated above, it’s the “add_image_size()” function that crops them according to the dimensions you assign to the function.
    Please read more about it here.
    I see in your portfolio page that not all images are in low resolution. So i suggest you find images of better resolution (better than the current) and upload them again.

    Please know that, this is a WordPress default function and it’s not dictated (changed) from theme.
    Ps: I don’t see any of the home images showing up in the portfolio page.

    Best regards!

    9 years, 5 months ago Mirela
    Participant
    in reply to: Main Menu

    Hello,

    This is strange.
    However, if you want to keep the first page as blog, then just add this code too:

    .blog header#header #navigation {
        display: none;
    }

    Let us know.

    Best regards!

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