Page 449 – Codeless Support Center

Forum Replies Created

9 years, 5 months ago Mirela
Participant

in reply to: short code in Visual composer – broken

Hello,

The shortcodes do not have any issue. I see you have many third party plugins installed. Please deactivate them all and try again. One of them is conflicting with theme’s scripts.

Let us know.

Best regards!
9 years, 5 months ago Mirela
Participant

in reply to: Mobile view menu/header issues
Hello,

Yes, please add this code into your custom css box:
```
@media (max-width: 480px){
.codeless_slider .swiper-slide .buttons {
    margin-top: 0 !important;
}
.codeless_slider .swiper-slide .content p {
    font-size: 15px !important;
    line-height: 22px !important;
    color: #f5f4f4;
}
.codeless_slider .swiper-slide .content h1 {
    font-size: 28px !important;
}
.codeless_slider .swiper-slide .content {
    top: 80px !important;
}
}
```
This is the result with these attribute values: https://pho.to/Aa40n
Edit them to your wish.

Best regards!
9 years, 5 months ago Mirela
Participant

in reply to: Menu navigation from other pages

Hello,

If you have set up full menu links, then make sure to remove the “One Page” layout. Go to the home page’s General Settings > Page Options & Style > Use menu as one page menu, set it OFF.
Let us know.

Beast regards!
9 years, 5 months ago Mirela
Participant

in reply to: Post Excerpt Length (Characters)
Hello,

Please go to the post option panel, at the right-top corner of the screen, find “Screen Options“. Open and check the “Excerpt” box. Go the the excerpt box of the post and add as much text as you wish to show.

This is a Visual Composer element not edited from the theme. So it’s files are not overwriten from theme in the “vc-templates” folder. If you want you can change it’s code in file: wp-content\plugins\js_composer\include\templates\shortcodes\vc_gitem but we do not recomend it as it will prevent you from taking important future plugin updates.

Best regards!
- This reply was modified 9 years, 5 months ago by Mirela.
9 years, 5 months ago Mirela
Participant

in reply to: Compatibility Issue with VIsual Composer

Hello,

Sorry for the late reply.
There was new year holiday this past days. Our developers are reviewing it and will get back to you soon.

Happy New Year!

9 years, 5 months ago Mirela
Participant

in reply to: Insert a video from the library

Hello,

Please make sure you have the latest theme version (1.9) and the latest Visual Composer plugin(5.0.1). It’s included in theme package.
Let us know.

Best regards!
9 years, 5 months ago Mirela
Participant

in reply to: Completely Confused
Hello,

1-I don’t see any problem with the testimonials. See screenshot. Did you manage to fix your issue?

2-Go to file \vc_templates\staff.php and find this line:
$output .= '<p>'.codeless_text_limit(get_the_excerpt(), 25).'</p>';
The value 25 is the number of words to show. Increase it in order to show more description text.

3-Yes, it’s the Contact Form 7. It’s a free plugin. I have already installed it for you and added in a Contact us test page. Please check your site.

4-Please go to General Options > Footer Options and set ON the “Show Footer” option first. Then add this code into your custom css box:
```
footer#footer {
    background-image: url(https://www.lindemancollective.com/wp-content/uploads/2015/04/Homepage_Graphic-1100x550.jpg) !important;
    border-top: none !important;
height: 25px !important;
}
```
Change the image url to the one you want to use.

5-Yes, just enable the copyright area in General Options > Footer Options > Show Copyright. Change the text of copyright in the text box at “Copyright Text in the end of footer” option and add widgets to it in Appearance > Widgets.

6-First go to General Options > Portfolio Config, and add more custom fields. Then in each portfolio item’s Single Portfolio Options > Custom fields, add the value for each field. Watch this video tutorial: https://www.youtube.com/watch?v=dpS6ldRLZSg

7-Use custom css for each. Add this code to bake them bold:
```
.portfolio_single h4 {
    font-weight: 800 !important;
}
```
Add this code to hide them:
```
.portfolio_single h4 {
    display: none !important;
}
```
8-Go to file include/view/portfolio/loop-grid.php and find these lines:
https://codeshare.io/5XDJ85
Replace with these:
https://codeshare.io/5OrRN2

9-Read this article regarding the image dimension editing;

10-11-What slider are you using?

12-The featured image and full-size (the image in single portfolio item preview), are different elements. Upload a featured image and the full-width image in Single Portfolio Options > Page Style > Media Type. See screenshot.

Note: Please open new ticket for future questions. This topic is already overloaded and has lost it’s original purpose. This way the forum is not clear enough and other users visiting it, can not find the answer they need.
Thank you for understanding and cooperating!

Kind regards!
9 years, 5 months ago Mirela
Participant

in reply to: Specular Import Dummy Data

Hello,

Please make sure first that you do have all needed server requirements. Read this article.
Also try disabling the Visual Composer plugin before starting the import process. enable it again afterward.
If you still have difficulties, please fill in the necessary information on your extra information fields of your profile data. We can give it a closer look for you.

Read this article for more information.

Best regards!
9 years, 5 months ago Mirela
Participant

in reply to: Theme has huge white space to the right
Hello,

Yes, i see now. I moved the site using the mouse and this did not happen, but using the arrows, i see what you are referring to.
Please add this code into your custom css box:
```
.codeless_separator span.separator {
    width: 1100px !important;
    left: 0 !important;
    margin-left: 0 !important;
}
```
Result screenshot.
Let us know.

Kind regards!
9 years, 5 months ago Mirela
Participant

in reply to: Project Detail Entries Tags

Hello,

Sorry but that is not possible.

Kind regards!

9 years, 5 months ago Mirela
Participant

in reply to: Insert a video from the library

Hello,

Yes, you can add a video from your media.
Just add the ‘media‘ element of Visual Composer and select the video in Media Settings > Select type of media (screenshot).
Find the link in the Media > Library and add it. See screenshot.
Let us know.

Kind regards!
9 years, 5 months ago Mirela
Participant

in reply to: Mobile view menu/header issues
Hello,

Thank you for contacting us.
Did you add any custom code before? I see there is some css changing the logo in mobile (screenshot) and the menu (screenshot). Please remove them and add this code into your custom css box, located in General Options > Custom Css Box:
```
@media (max-width: 480px){
#logo img.dark { 
    width: 90%;
    margin-left: 41px;
}
.mobile_small_menu { margin-left: 15px !important;}
}
@media (max-width: 979px){
.mobile_small_menu {
    margin-left: 25px;
}}
```
Result in iphone 5 (screenshot)
Let us know if you need further help.

Kind regards!
9 years, 5 months ago Mirela
Participant

in reply to: Demo Data

Hello,

Please make sure to have added clients before in General Options > Clients.
Please fill in the necessary information on your extra information fields of your profile data. So we can check this out and help you configure it.

Read this article for more information.

Kind regards!
9 years, 5 months ago Mirela
Participant

in reply to: Issue with menu
Hello,

In what screen dimension are you viewing this? Because from my 1600×1200 screen, the mega menu looks just ok. Please see screenshot.
Please try this code:
```
@media (min-width: 1024px) and (max-width: 1060px){
nav .codeless_custom_menu_mega_menu.codeless_mega5 {
    width: 900px !important;
}
}
```
Add it into your custom css box and change the values to your wish. Until you get the wanted result.
Let us know.

Best regards!
9 years, 5 months ago Mirela
Participant

in reply to: How to change the language

Hello,

Did you select the other language in the Settings > General > Site Language? Please see screenshot.

I can suggest you watch this video tutorial to help you with the basics of translating your site using the .PO/.MO files.

Best regards!

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