You have many third party plugins installed and a custom script in General Options > Custom JS Code that is giving errors.
Please remove it for now, disable all third party plugins, clear cache and try again.
Let us know.
Yes, i connected with the credentials provide in your profile data. Please edit them with the right ones. And the ftp to access the site you want us to check.
I opened the ftp connection using your site’s url, but it opens an empty folder. Please see screenshot: https://pho.to/AZcQU
Please contact your hosting provider and ask them to help you get the right credentials (url, login data) to access the wordpress installation root folder.
Let us know.
I imported the latest theme version and activated it. i created this portfolio test page: https://www.davefoxartist.com/portfolio/#
The links work all. I set it without pagination in the portfolio page’s General Settings. It is displaying all items without pagination.
I checked your site but there is no scrolling horizontally. Neither in chrome or Safari. Please see screenshot. Please clear cache and refresh page.
Let us know how it will go.
@Monica Sharma,
Did you import with attachments? If not, then the images will not be imported. But however this is not very recommend because the attachments consist of only the o=images and it will increase significantly the amount of dummy data to import. This will require more resources from your server. Also images used in the demo are for demonstration purpose only. You will have to upload your own licensed images to use later in the site.
If you must have the demo ones, then just download them from the online version and upload in your wordpress > Media.
Please go to your Pages in wordpress dashboard. How many pages do you see? If there are pages listed there, then you do have imported them successfully.
As for the menu, i see you have a menu already created and assigned (see screenshot). To add more or edit it go to Appearance > Menus.
Please watch the video tutorials suggested in my last reply. It will help you understand how to edit theme to your wish and add your own content.
Sorry for the late reply.
I tried accessing the site but it gives “Internal Server Error“. Please check it with your host provider. Rename the theme and activate one of the wordpress default themes. Can you give us the exact path were you have this installation in server? I tried renaming a Tower theme in your ftp but it did not affect the site.
@Monica Sharma,
I see you already have imported all demo data of the default demo (screenshot). To understand better it’s structure and how to edit it to you wish, please read theme’s documentation and follow the video tutorials.
Please open up a new ticket if you need further help and do not EVER post login data into another member topic. The private replies are visible only to the support admins and the topic author. So this means, the author of this post will be able to see them.
The input set in these fields is not transparent. And the css above only sets the border as transparent. If you want to set a color to the fields border, then just edit the css above. Add a color to it and add the code into your custom css box.
Please remember that custom styling is not included in support service. Read more about it in our Support policy.
The page is in “Comming soon” mode. Are you using a Visual Composer portfolio element or a portfolio page?
Can you please fill in the necessary information on your extra information fields of your profile data? So we can give it a closer look.
