Page 528 – Codeless Support Center

Forum Replies Created

9 years, 10 months ago Mirela
Participant

in reply to: Asking For Refund

Hello,

1-That page uses only two Visual Composer elements, the Single Testimonial and Custom Heading (screenshot).

2-Please read theme documentation regarding shortcodes and more. Follow this link to see the shortcode’s section.

3-You can use any image you want. Download them directly from the online site if you can not find them in the theme’s folder.

Best regards!

9 years, 10 months ago Mirela
Participant

in reply to: Page flashing on each new load on Tower theme

Hello,

Actually all styles should be placed in header. So when the page loads it can use all generated style’s variables. You can use other ways to boost your SEO.
Read this article for more information.

Best regards!

9 years, 10 months ago Mirela
Participant

in reply to: Too many H1 tags on front page

Hello,

This is not possible. If you have changed the source code, so it should be. Please make sure you have cleared cache first. Perhaps you are seeing old copies of your site.
Let us know.

Best regards!

9 years, 10 months ago Mirela
Participant

in reply to: Home page not scrolling on iPad

Hello,

We have not solved this issue yet. For now please use a simple slider, remove the parallax effect from Codeless Slider Options. This should fix your problem. When we fix it we will notify you.

Thanks

9 years, 10 months ago Mirela
Participant

in reply to: Page header background image on Chrome/Safari

Hello,

Sorry for the late reply.
I can’t tell that for sure, but i can say that in all our tests, the overlay displays very well. Please see here an attachment of “News/Education” header viewed in Samsung S6, screenshot.
It could be the internet connection of your net or configuration.

Best regards!
9 years, 10 months ago Mirela
Participant

in reply to: Asking For Refund
Hello,

1-I added this code into your custom css box, to make the “Purchase Now” button like the demo:
```
 .btn-bt.business {
     color: #ffffff !important;
    background: rgba(47,162,239, 1) !important;
    border-color: rgba(0,0,0, 1) !important;
    font-size: 11px !important;
    font-weight: 700 !important;
    text-transform: uppercase !important;
     padding: 7px 21px !important;
 }
 .btn-bt.business:hover {
    color: #ffffff !important;
    background: rgba(45,139,203, 1) !important;
    border-color: rgba(45,139,203, 1) !important;
    padding: 7px 21px !important;
}
tp-caption construct_div {
    height: 210px !important;
}
```
2-To remove them, I added this code:
```
div.wpcf7-mail-sent-ok {
	border: none !important;
}

div.wpcf7-mail-sent-ng {
	border: none !important;
}

div.wpcf7-spam-blocked {
	border: none !important;
} 

div.wpcf7-validation-errors {
	border: none !important;
}
```
3-I already created that page in your site. Find it as “About Us 6”. Just add the revolution slider you want to use.

Best regards!
9 years, 10 months ago Mirela
Participant

in reply to: Issues with header
Hello,

The header button is not visible by default in the responsive layout. To display it, please add this code into your custom css box:
```
@media (max-width: 767px) {
.header_button {
    display: block !important;
}
a.btn-bt.business.header_button {
    top: -35px;
}}
```
Result screenshot.

Best regards!
9 years, 10 months ago Mirela
Participant

in reply to: Recent Portfolio not showing up in Firefox

Hello,

I opened you site in firefox but the portfolio shows up just like in chrome (screenshot). Did you manage to fix your issue?
What plugins do you have installed? When did these issues started to happen (background image/parallax)?

Please send us your wp credentials in a private reply. SO we can give it a closer look.

Best regards!

9 years, 10 months ago Mirela
Participant

in reply to: Previous/next blog button

Hello,

Can you please be more specific? Did you assign the blog page at General Options? Or did you create the page with blog elements from Visual Composer? Please send us your blog page’s link and credentials in a private reply? So we can check it out.
Let us know.

Best regards!

9 years, 10 months ago Mirela
Participant

in reply to: Random slides in codeless slider

Hello,

This requires coding which is not included in support service. If you want you can change it yourself. The slider’s file are located in folder \includes\codeless-slider.
Or alter it’s display order with js code. Add the code into your custom js box.

Best regards!

9 years, 10 months ago Mirela
Participant

in reply to: Asking For Refund

Hello,

1-In the shortcode in the widget responsible for this element, you had set the light version:
[contact_information tel="0203 719 2327 " addr="Latante Construction Ltd, Hounslow" email="[email protected]" light="yes"]
I changed it to dark, by setting light="no"

2-Can you please be more clear? When i click on the “Purchase Now” link in the slider it sends me to the Tower theme profile in Themeforest. It does not move to the header.
Send us a screenshot of what you are seeing so we can understand better.

3-To speed up the site, we recommend you to remove all pages/posts you do not use. Install a caching plugin and optimize images. Read more regarding this, in this article.

Best regards!

9 years, 10 months ago Mirela
Participant

in reply to: Staff behavior

Hello,

You can edit the style with custom css. Add the code into your custom css box.
Sorry but this is a personal preference styling and it’s not included in support service.
Read more about it on our Support Policy.

Best regards!
9 years, 10 months ago Mirela
Participant

in reply to: responsive issues with the "Recent Portfolio" boxes
Please add this code into your custom css box:
```
#content {    padding-bottom: 0 !important;}
.top_wrapper {    margin-bottom: -80px !important;}
```
Best regards!
9 years, 10 months ago Mirela
Participant

in reply to: responsive issues with the "Recent Portfolio" boxes

Hello,

The carousel feature or Recent Portfolio was preventing the images to be responsive in mobile device. I set it off. It’s ok now. Please check your site.

We will investigate this further too, and include a fix in future updates.

Best regards!
9 years, 10 months ago Mirela
Participant

in reply to: Header Widget Area Responsiveness Breaks
Hello,

Please add this code into your custom css box:
```
@media (min-width: 981px) and (max-width: 1024px){
nav .menu > li {
    padding-right: 4px;
    padding-left: 4px;
}
#logo { margin-left: -50px;}
.contact_information dl { margin-right: 10px;}
}
```
Result screenshot.
Let us know.

Best regards!

Viewing 15 posts - 7,906 through 7,920 (of 12,542 total)

← 1 2 3 … 527 528 529 … 835 836 837 →

Community Forums

Forum Replies Created

Site Links

Useful Articles

Login