Forum Replies Created
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in reply to: unable to run background video with specular theme
Hello,
The background video does not have any issue on our side. maybe something is missing from your configuration. Can you please post your wp credentials in a private reply? So we can give it a closer look.
Best regards!
in reply to: Change Mouse Icon Service Text EffectHello,
To change the cursor shape to the default one, add this code:
a:link, a:visited{ cursor: default;}
If you want this only for services element, then edit the css class by setting only the service css class.Best regards!
in reply to: Side widgets are not shownHello,
The sidebar is there but it has no widgets in it. Did you add any? Please check it up. If you have added widgets and they still are not displaying, then please send us your wp credentials in a private reply. So we can check this up.
Best regards!
in reply to: unable to run background video with specular themeHello,
I can see the video background in the test page: screenshot. What can we help you here? Please make sure not to upload videos preferably up to 2Mb size.
Let us know.Best regards!
in reply to: Countdown Not workingHello,
I assume you did set up a value for it first. Did you perhaps installed any new third party plugins recently? Or added any script? Please send us your site’s wp credentials in a private reply. We need them so that we can give it a closer look.
Best regards!
in reply to: Side widgets are not shownHello,
These are just widgets in the blog sidebar. What’s different in your site? Did you change it’s layout with custom css? Please sen us a page where you have this, so we can understand better.
Best regards!
Hello,
Yes, but you will need to add this code into your custom css box:
.header_page.normal h1 { display: none; }Best regards!
in reply to: Specular – Logo not responsive?Hello,
Please add this code into your custom css box:
@media (max-width: 480px){ #logo { height: 102px;} }Let us know.
Best regards!
in reply to: bug / site is blocked on iphoneHello,
This is a servers issue. I get this message while trying to access your site in mobile:
“The server at lepetitecerf.com can’t be found, because the DNS lookup failed. DNS is the network service that translates a website’s name to it’s Internet Addess. this error is most often caused by having no connection to the internet or a misconfigured network. It can also be caused by an unresponsive DNS server or firewall preventing the browser from accessing network.”
Please contact your host regarding it. Let us know if you need further support.Best regards!
in reply to: Column background image not centering verticallyHello,
Please update theme first. You have an old version of theme. If the issue persist, add this code into your custom css box:
@media (max-width: 979px){ .full-width-content .col > .wpb_column { min-height: 718px !important; }}Let us know.
Best regards!
in reply to: Import demo stopped at 30%Hello,
If you are not able to finish successfully the data import, then you may not have sufficient memory limit. Please add this line:
define('WP_MEMORY_LIMIT', '96M');into your wp-config.php file. Or ask your host to do it for you, then try again.
Let us know.Best regards!
Hello,
Please go to your /wp-content/plugins/ folder, find folder “envato-wordpress-toolkit” and delete it. Then try to make the installation once again.
Best regards!
Hello,
Glad to know that. Thanks for sharing!
Best regards!
Hello,
Please make sure you have sufficient rights to access and write on theme files. Contact your hosting provider regarding it. You could be needing a database optimization. Go to your wordpress installation and make a database repair operation. Find all (and more) information here.
Let us know.Best regards!