Forum Replies Created
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in reply to: Server Transfer
Hello,
1-“If I download the latest version and then upload it, will I lose the current theme settings and content we have created? Or are those saved in the database?”
No, you wont. Yes, they are stored in the database.2-“What we really want to do is just update the specular theme and slider plugin but we obviously can’t do that as our license shows as expired as it’s not setup as the new license we just purchased.”
You license is only to register to support and have access to theme updates. You don’t have to register theme in theme options.
All included plugins have extended licenses. So you don’t have to activate them either. Read these articles for more details:
https://support.codeless.co/?ht_kb=update-plugins-using-only-the-included-in-theme-versionhttps://support.codeless.co/?ht_kb=plugins-license-activation-is-required-to-receive-updates
https://support.codeless.co/?ht_kb=visual-composer-update
https://codeless.co/documentation/main.html#update_theme
Let us know.
Best regards!in reply to: Portfolio large image carouselHello,
That’s the lightbox feature. You should be able to scroll thru the images once one of them is opened in lightbox. Are you not getting this? Please add some wp credentials in a private reply. So we can check.
Best regards!
in reply to: Server TransferHello,
By buying a license of theme, you have access to 6 months free support and lifetime access to theme updates. Go to your Envato account > Download to download any time the latest version available of theme.
All included plugins get updated as well so keep in mind to update them too.
-After server transfer make sure to have changed successfully all urls in order for the settings to show up properly. Keep in mind that options and settings are all stored in the database.
Best regards!
in reply to: Portfolio all in OneHello,
First of all, please check theme’s tutorials in youtube: https://youtu.be/JW3DvWEsm3M It will get you more familiar with it.
-That is a way of updating, but there are 2 other ways as well.
1-Use the Envato Market plugin to update automatically. See a tutorial here:
https://www.wpexplorer.com/envato-market-plugin-guide/2-Use a ftp account to go to wp-content/themes folder in your wordpress installation in the server. Rename the current theme folder(if you want to save a backup of old files). Then upload the latest theme files(screenshot).
In wordpress dashboard, you will see both themes. To check the version of a theme go to details(screenshot).Best regards!
in reply to: Unable to Upload ThemeHello,
I was able to install and activate theme without any issue. Screenshot: https://ibb.co/xJWQLZX
You can continue customizing the dummy data. Find all imported pages in Pages menu.Side note: Please send us the new license codes. Some how there is no info on your user stored in our database.
Second side note: Please do not add login data in public replies in the future. It’s not safe. You can add them in your profile for us to be able to check when needed. You can edit the credentials any time you change the site and still need our support.
Read this article for more information: https://support.codeless.co/?ht_kb=add-private-login-credentialsBest regards!
in reply to: Portfolio all in OneHello,
You have an old theme version. Please download the latest version (2.5.4) from your Envato account > Downloads. Update theme and included plugins.
Let us know if you still have any problem with portfolio.-Do you mean “back to homepage” button, for when you are in a single portfolio item page? Sorry this is not a feature found in theme. You can add a custom button to each portfolio item and link it to home page.
-By wordpress default is not possible to re-order portfolio items to your wish. But there is a plugin that does the job. Install this plugin: https://wordpress.org/plugins/post-types-order/
Best regards!
in reply to: Change Portafolio item templateHello,
Yes, that’s correct.
Unless you use a child theme. In that case you make the changes in the child theme files and the parent is left untouched. So you can update theme every time there is a new update available and not need to redo the changes.Best regards!
in reply to: Logo is not working in mobileHello,
Please go to file june\includes\codeless_builder\header-elements\cl_header_logo.php and find these lines(33):
if(!empty($logo_iphone)) $logo .= " <div class='logo_iphone'><img src=\"".esc_url($logo_iphone)."\" alt='' /></div>"; if(!empty($logo_ipad)) $logo .= " <div class='logo_ipad'><img src=\"".esc_url($logo_ipad)."\" alt='' /> </div>";Replace with these:
if(!empty($logo_iphone)) $logo .= " <div class='logo_iphone'><a href='".esc_url(home_url('/'))."'><img src=\"".esc_url($logo_iphone)."\" alt='' /></a></div>"; if(!empty($logo_ipad)) $logo .= " <div class='logo_ipad'><a href='".esc_url(home_url('/'))."'><img src=\"".esc_url($logo_ipad)."\" alt='' /></a></div>";Best regards!
in reply to: Portfolio all in OneHello,
From the screenshots i can only see a single portfolio item that is assigned to a category and that is showing in the portfolio when that category is selected. I can’t understand the problem.
Can you please post some wp credentials in your profile? So i can check this closely.
https://support.codeless.co/?ht_kb=add-private-login-credentialsBest regards!
in reply to: Youtube video import: ERRORYep, it’s that easy :)
If you like our theme and support, please leave a review on Themeforest, it’s important for us!
Thank You!
in reply to: Cannot Add Widgets to SidebarsHello,
The value 100 is in fact very fast! To slow down the slides, the value should be 1000 or up ( 1000ms = 1second). I changed it to 8000 (8sec). Just clear cache and refresh page. The server may need some time to reflect the changes.
Let us know.
Regards!in reply to: testimonials options not showingHello,
What theme version do you have? Can i see a link of the site? Please make sure to have the latest theme version (3.0) and all it’s included plugins updated. Deactivate any third arty plugin you may have installed and try again.
If you still can not see the options, send us some wp credentials in a private reply. So we can check this close.Best regards!
in reply to: header styling issuesHello,
Please add this css into your Custom Css box in General Options:
@media (max-width: 480px){ #logo { height: 100px !important; }}Change the value to your wish.
Best regards!
in reply to: Portfolio all in OneHello,
You can change the pagination method to “Load more” or “Infinite”. Find it in portfolio element options > Pagination. See screenshot: https://ibb.co/NZVzrg0
Best regards!
in reply to: Youtube video import: ERRORHello,
You do not have to paste the entire link. Just the code at the end of the link (right after the “=” sign). Screenshot: https://ibb.co/mJh2rWQ
Best regards!