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  • 6 years, 9 months ago eaf6989
    Participant

    Expired

    in reply to: Square Payment Option

    Hi Ruco

    We removed the plugin and reinstalled and then upgraded to the version released today.

    After that it all works.

    Many thanks.

    Euan

    6 years, 9 months ago eaf6989
    Participant

    Expired

    in reply to: Square Payment Option
    This reply has been marked as private.
    6 years, 9 months ago eaf6989
    Participant

    Expired

    in reply to: Square Payment Option

    Thanks for coming back to me.

    Yes, that is what we are using but it does not appear?  Only PayPal or nothing?

    Kind regards

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    Thanks Mihaila

    Search updates working great but the code added to functions.php results in a 500 error killing the site.

    I actually already tried adding this code from the earlier ticket but got the same results?

    What do you think it could be?

    Regards

    Euan

     

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: My Tickets

    Awesome, many thanks.

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    Thanks Mihaila

    This has worked in terms of now having the latest theme and updated codeless builder.

    However, we appear to have lost several of our customisations but not all.  I am reluctant to go back in and update anything in case this will cause issues.

    1. Search feature in header says “search for styles” where we had it saying “Search Gifts”
    2. The pricing range has reverted back to low price£:high price£ where we had it showing as From: £low price.  Can you confirm how to get this back please?

    Other than that all appears good.

    Thanks

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    Yes, that is because I have changed the woocommerce folder back? As I said it works fine until I change the name or delete the woocommerce folder as instructed.

    Once I do this I get the black screen when you try to go into WP-ADMIN.

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    Hi Mihaila

    I agree, but this is what’s happening?

    I have used exactly the process in your video and once you have renamed the woocommerce folder the attached shows what you get when you try to open plugins.

    https://postimg.cc/image/3lcmq0dwr/

    What now?

    Thanks

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    This did not work Mihaila

    As soon as you rename or delete the woocommerce folder you get a blank page when trying to get to the dashboard.

    Any thoughts?

    Regards

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    Many thanks Mihaila

    I will give that a try tonight when I can close the site temporarily.

    Kind regards

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    Hi Milhaila

    As far as we know we used the Woocommerce supplied?

    How do we reinstall WooCommerce whilst keeping all of the information already in the current version? We can’t afford to lose all the stock, layouts and customers.

    Thanks

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    Sorry Mihaila

    For some reason I didn’t get an email alert for your reply.

    I have done some testing myself and the plugin that is causing the compatibility issue is Woo-commerce.

    If you disable Woo-commerce the upgrade completes and operates perfectly.  As soon as you activate Woo-commerce it kills the site.  Turn Woo-commerce of again and the site comes back on with a refresh.

    Hope that helps.

    Kind regards

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Search feature in header

    OK, thanks Mihaila.

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Search feature in header

    Hi Mihaila

    Yes, that is great.

    How can we make the text Search Gifts red and also the search glass when the slider is open?

    Many thanks

    Euan

    6 years, 11 months ago eaf6989
    Participant

    Expired

    in reply to: Address Issues

    Hello Mihaila

    Can you look at this now or provide me with a start time please?

    Many thanks

    Euan

Viewing 15 posts - 1 through 15 (of 82 total)
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