Forum Replies Created
-
in reply to: Theme not working
Hi,
Kindly note theme has nothing to do with data. As data resides inside database, theme only showcases that data in nice presentation.
So updating theme will not change data.
Thanks
in reply to: Theme not workingHi,
Yes you did fine so that will be latest theme.
In 2nd point yes if your host said they have taken backup then its fine to move on.
Third, those are things or guidelines like you did in earlier two steps. To keep backup, use latest version of theme and plugins etc …
So, you have latest theme and backup as well so now you can simply move on to update your theme.
Thank you
Hi,
I can understand your situation the thing is WP 5.5 update havefew major updates which causes some code conflicta. That’s why its always better to keep backup before any theme or WP update. We are already checking it out and will be removing any unwanted code or plugins which causes such issues.
Thanks
in reply to: Specular Headings Sizes ignoredHi,
As if you may know due to WordPress 5.5 update some of the plugins having conflicts with latest update. We are already in the process to remove any such plugins or make them fully compatible so we will be reaching you on this soon with all done.
Thank You
in reply to: Resize Header TitleHi,
My friend paste your issue here so we can get back to you.
Thank You
in reply to: Theme not workingHi,
Kindly make sure you understand whole process clearly before moving forward. First of all you have to download theme from your theme-forest account. Once done then you have to take full backup of your website so if any thing goes wrong you have backup to keep going. Then you have to follow documentation or general WordPress theme update guidelines to do it properly.
Note: Make sure you know what you doing as it may crash your website so do it very carefully.
Thank You
in reply to: Specular Headings Sizes ignoredHi,
Thanks for the login details, as I could see you have written your custom CSS too which is overriding settings CSS. So, if you do want to work with settings then make sure you don’t override same with CSS from custom CSS part.
Thank You
in reply to: Codless slider loading icon not disappearHi,
Yes we will be updating you guys soon on this.
Thank You
in reply to: mobile menu does not open after WordPress 5.5 updateHi,
We are working on the update and will be updating you soon on this.
Thank You
in reply to: WordPress 5.5 Update Creating IssuesHi,
Yes we are already working on the update to make sure we remove those things which are causing issues in new updates and we will be updating you guys soon.
Thank You
in reply to: Theme not workingHi,
Kindly download latest version from your Envato account and use that one. Also note don’t forget to keep your website backup and follow standard procedures to update themes and plugins. Also follow documentation to update your theme so you don’t waste any of your data.
Thank You
in reply to: Resize Header TitleHi,
You can paste your query here until we check for the issue related to forum.
Thank You
Hi,
Can you please provide your admin login credentials as a private reply so I can do that for you ?
Thank You