Forum Replies Created
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in reply to: Cart icon doesn't show item count
Hi,
Your website having some JS conflict issues kindly make sure you try by disabling any of your plugin except came or recommended by code-less themes.
If after doing this does not work for you let us know by providing your login credentials as private reply.
Thank You
in reply to: Can't Find General SettingHi,
You are welcome :)
If you like our theme and support, leave us a rating on Themeforest, it’s very important for us :)
https://themeforest.net/downloads
Thank You so much
in reply to: HELP PROBLEMS | PICANTE ThemeHi,
Header image and that black strip is removed. Cart Page title is changed [Kindly note we do such things to give you guys hint so you guys can see what we did to make sure you know in future with such things but by now I changed that for you]
By default Woo Commerce redirects to Shop page so if you want to change to home page you can use plugin to redirect to home page. Actually its some thing we may add in future some option to redirect to custom URL.
Thank You
in reply to: Please assist with some questions?Hi,
Kindly make sure you check your menu permalinks if those are set to some thing nice. Also send us your website login credentials so we can have a look at our own to assist you in even better way.
For setting any slider or further settings, kindly follow documentation which comes with the downloaded theme so you can understand clearly the process of the theme.
Note: Kindly put your credentials as a private reply.
Thank You
in reply to: How to add Categories Left Sidebar on ShopHi,
Good Day
You can add your sidebar by editing your page and under General Tab below content area you will see “Page Layout” option. Chose your desired sidebar and other relevant settings. Once you have done simply update your page and your sidebar will be visible.
If you still have any confusion or query don’t hesitate to reach us back.
Thank You
in reply to: Cannot set alignment of any element!Hi,
Every block/element contains its own settings and works based on those. As far as button and if you are writing your button in text editor then you have to use editor alignment settings.
Other wise you can chose grid layout first to put your content in centre and then chose any block like button, text area etc and that will also be centred.
If you have any confusion kindly don’t hesitate to reach us back.
Thank You
in reply to: After theme update!!!Hi,
I can see in your pages that portfolio is filtering just fine. Here is the URL https://vinteko.kebbeit.dev/jumta-segumi/benders-betona-dakstini/palema/ as well. If you think your query is different than this kindly let us know ? But its filtering as intended.
Thank You
Hi,
Your issues are resolved by now. Visit your website add products to cart, then view cart and view check out page you will see all is working as intended.
Note: Kindly don’t use more than one ticket at a time other wise it will take more time to get back to you. Single ticket with all your queries can lead to more quick fix and response.
If you like our theme and support, leave us a rating on Themeforest, it’s very important for us :)
https://themeforest.net/downloads
Thank You so much
in reply to: Checkout page margins | PICANTE ThemeHi,
We have fixed this for you, just go to your website, add some product to cart and view your cart page. Then you can edit that page to see how its changed by now. So, I kept your page as intact so you can see what you did wrong to make changes same like ours to get the purpose.
Thank You
in reply to: Cart page | PICANTE ThemeHi,
We have fixed your cart page so kindly don’t make changes if you are not sure what that particular change can take effect. So, now you can move on to test your website cart page.
Thank You
in reply to: HELP PROBLEMS | PICANTE ThemeHi,
Your mentioned issues are resolved, header image is removed, cart page is fixed, checkout page is fixed, single product attributes removed and working just fine now.
As far as scroll able part on home page, kindly note its some thing out of the support but still we provided you details in your other query that how can you achieve that.
If you don’t know how to code and achieve this then you have to hire some web developer to make this done for you. If you want to hire us you can do that too. Its totally up to you which way you want to move you have control to take decision.
Thank You
in reply to: Problems in my cart page | PICANTE ThemeHi,
Thank you very much for providing the login credentials. Well, we have fixed your cart page with all related issues to your cart. Kindly note, if you change any page structure and you have no clear idea what that particular page or section does then it may crash for you. That’s the reason your cart page was behaving strange as I seen a lot of issues in the page made from your end.
Kindly, when ever you need assistance you can ask us if you are not sure what that part does ?
If you like our theme and support, leave us a rating on Themeforest, it’s very important for us :)
https://themeforest.net/downloads
Thank You so much
Hi,
Thank you very much for the credentials, well we have removed that header image for you. So, by now its done.
Note: Kindly always use one ticket for all your queries to get timely response and solution as multiple tickets from a single user gets in long queue. If you ever get new issue just add that to your existing ticket until its resolved. If there is no pending ticket against your queries then you can create new ticket.
I hope you would consider this approach in future for quick response and solution.
Thank You
in reply to: Single product page | PICANTE ThemeHi,
Thank you very much for the detailed information. We have resolved that for you and your mentioned attributes part is hidden by now.
Note: Kindly note if you ever create more than single ticket then your wait time can increase, so its always a better approach to have a single ticket with all your issues mentioned properly to get timely response.
I hope you would consider this approach in future for a better and quick solution :)
Thank You again
in reply to: UPDATE CART BUTTON OFF CENTERHi,
You are welcome.
When you show your products by using proper element all available options can be seen from there so you can chose your own options and layout as per your own needs. By now we fixed centre button with code as it was some overriding code issue and has no such option to set it to centre or bottom etc. For view more detail button it may depend on the design you are using if that allows that option or not so you have to see those designs if your chosen design allows button or not ?
Thank You