Kindly make sure all plugins are updated to latest version as well and also try to flush your permalinks and try again ? Then let me know if it fixed the issue or not ?
The issue is you are using an older version of the theme and we have fixed that issue already in our latest updates. Kindly use latest version of the theme and plugins and it will work fine with latest installations.
I can see you are not using specular theme as some other theme is active in your website. Kindly let me know if you did that deliberately ? Also make sure you setup specular theme with all plugins and if there is issue then let me know ?
First of all I would recommend you to update your support license. Because WordPress is changing way faster these days compared to past so it is our point to keep our themes updated to work with latest WordPress releases. So, in short it is not a fraudulent approach but only to keep going.
Kindly let me know here ? We can see there are multiple tickets with similar issues and as there should be single ticket to get quick replies. I hope you would mention all your queries here and get all done.
Kindly check in the available styling settings if your mentioned option is available. If it is not then surely we will be adding in future updates and in the mean time you can play with CSS, let me know if you need any help regarding CSS styling on this ?
