Hi, Please provide us with your website URL, wp-admin access, and FTP information (username and password)? Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.
Thanks,
Hi @eks_
Kindly open your own tickets as we don’t reply on such tickets which are not belonging to you.
Hi, Try to use same purchase code and let me know.
For Next Time: Please always open your own Ticket/ Request.
Pania, I am talking abot FTP (Login, User, Password, Portnumber, Server or Host Address and Protocol) Perhaps, you can get this info from your cpanel.
welcome
Done, Please try to use same code and let me know.
