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  • 5 years, 6 months ago cesar
    Participant

    Expired

    in reply to: Problem after update to latest version of Specular theme

    Hi,

    As I mentioned before, I already tested it with a fresh wordpress installation.
    WP Bakery Page Builder is not installed in version 6.4.2. Version 6.4.1 is installed and I have to delete the plugin and install it again to install version 6.4.2.

    Regarding Specular> Header Options> Default Page Header, I can’t get the pages to have the header defined here. Any changes I make do not affect the page header. Only if I change the header on the pages does that change take over.

    In any case, I always have to connect the fresh wordpress installation with the customer’s database. If the database contains information about plug-in versions and customizations made in the old version of the theme and plug-ins, what is the way to get around this?

    5 years, 6 months ago cesar
    Participant

    Expired

    in reply to: Problem after update to latest version of Specular theme

    Your answer shows me that you did not even read the problem i reported or access the back office to see the problem, because if you had done so, you would have seen that you cannot edit the pages! WPBakery Page Builder gives an error when saving changes to the content or structure of the page.
    Another example, if i go to Specular> Header Options > Default Page Header, i can change all options to whatever i want, but it has no effect on the site and i’m not overwritten them on the pages.
    This happens even in a clean wordpress installation.
    So, telling me to edit the pages and place them as I want, is not a viable solution because I can’t even do it!

    Note: I have already uninstalled and installed the plugins again, removed and added the theme again to test, but the problem remained.

    5 years, 6 months ago cesar
    Participant

    Expired

    in reply to: Problem after update to latest version of Specular theme

    Hi,
    So, 1 month and 2 weeks after i post my problem you don’t have any solutions or feedback to give?
    What should i do at this moment?

    5 years, 7 months ago cesar
    Participant

    Expired

    in reply to: Problem after update to latest version of Specular theme
    This reply has been marked as private.
    5 years, 7 months ago cesar
    Participant

    Expired

    in reply to: Problem after update to latest version of Specular theme

    Hi,

    The live version oh the website is updated almost daily with news and other contents, so it cannot be replaced with the development version.

    I hope that you can access this development version to check what went wrong when i updated to the latest version of the theme and update all the plugins.

    Why the page editor doens’t work has it should, why the theme options doesn’t change nothing on the website, etc.

    As it is at the moment it does not allow me to do what I need to do

    5 years, 7 months ago cesar
    Participant

    Expired

    in reply to: Problem after update to latest version of Specular theme

    Hi,

    I have the backup of the website and the files that I need to replace in the online version.
    This website is the development version of the website that is online, that is, I will have to know how to solve the problem because later I will have to do it on the website that is online.

    5 years, 7 months ago cesar
    Participant

    Expired

    in reply to: Problem after update to latest version of Specular theme

    Hi,

    Have you had the opportunity to access the backoffice and be able to understand the problem that happened with the update?

    5 years, 8 months ago cesar
    Participant

    Expired

    in reply to: Problem after update to latest version of Specular theme
    This reply has been marked as private.
    5 years, 8 months ago cesar
    Participant

    Expired

    in reply to: Problem after update to latest version of Specular theme

    .

    • This reply was modified 5 years, 8 months ago by cesar.
Viewing 9 posts - 1 through 9 (of 9 total)

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