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  • 5 years, 7 months ago Rick Chapman
    Participant

    Expired

    in reply to: Updating old theme without breaking site

    Sorry, I’m a bit confused by this. I have re-downloaded the theme and installed it. My theme is now showing as version 3.4.2 but in the required plugins, it is still showing that I am using visual composer version 4.7.4 and that I need to update to version 6.4.1
    Shouldn’t the latest version be included with your latest update (3.4.2)?
    Also I haven’t received any email notification that the theme was updated?
    Thanks

    5 years, 7 months ago Rick Chapman
    Participant

    Expired

    in reply to: Updating old theme without breaking site

    Thanks for letting me know. Do you mind me asking if you used visual composer page builder?
    Thanks!

    5 years, 7 months ago Rick Chapman
    Participant

    Expired

    in reply to: Updating old theme without breaking site

    Thanks for the reply. I migrated the website to a test domain, which worked fine, and then updated your theme to the latest version (by installing it). This worked but wiped out almost all of the content on the website. When I go to edit a page, I no longer get an option near the top to edit with visual composer, but do get an option to edit with elector (but nothing happens when I click on that).
    In menu>pages I can see an option to edit with visual composer (front end I assume) but when I click, it goes to the page but the visual composer logo just whirls without anything else happening?
    I can also see a recommendation that the version of visual composer is currently 4.7.4 but needs to be updated to version 6.4.1 to work correctly. I cannot update the plugin myself without purchasing it?

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