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I have done that and it is not working. You have access to both ftp and wordpress (credentials above). I kindly invite you to try and see if you come up with a different result.

• This reply was modified 3 years, 11 months ago by blau.

Hi – so here is the current situation.

Theme is installed and network active (latest version)
All plugins appear to be installed and network active

Import of starter site actually appears to have worked. Everything in WP-admin seems fine…..but, when I go to the site I get

Fatal error: Uncaught Error: Call to undefined function redux_post_meta() in /home/evh1dfc7jzx2/public_html/wp-content/themes/specular/functions-specular.php:455 Stack trace: #0 /home/evh1dfc7jzx2/public_html/wp-includes/class-wp-hook.php(305): codeless_header_remove_slider_mobile(Array) #1 /home/evh1dfc7jzx2/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array) #2 /home/evh1dfc7jzx2/public_html/wp-includes/post-template.php(836): apply_filters(‘body_class’, Array, Array) #3 /home/evh1dfc7jzx2/public_html/wp-includes/post-template.php(595): get_body_class(Array) #4 /home/evh1dfc7jzx2/public_html/wp-content/themes/specular/header.php(43): body_class() #5 /home/evh1dfc7jzx2/public_html/wp-includes/template.php(770): require_once(‘/home/evh1dfc7j…’) #6 /home/evh1dfc7jzx2/public_html/wp-includes/template.php(716): load_template(‘/home/evh1dfc7j…’, true, Array) #7 /home/evh1dfc7jzx2/public_html/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #8 /home/evh1dfc7jzx2/publ in /home/evh1dfc7jzx2/public_html/wp-content/themes/specular/functions-specular.php on line 455

What is “sooner”? I have to start letting people know estimates on how long this will take…..

Hi there – I have now re-installed everything. Plugins are active and appear to be fine – but when I go to install the starter site I still get this message.

Something went wrong while loading the site data. Please refresh the page and try again.
Hi! It seems there is a configuration issue with your server that’s causing the import to fail. Take a look at our troubleshooting guide to see if any of the proposed solutions work.
If none of the solutions in the guide work, please get in touch with us with the error code below, so we can help you fix this.
Error code: ti__ob_failed_fetch_catch
Error log: https://domain/wp-content/uploads/codeless_theme_onboarding.log

Error log shows
[22/Jul/2021:20:52:40] (I): WordPress Instance Info:
[22/Jul/2021:20:52:40] (I): Home URL : https://domain
[22/Jul/2021:20:52:40] (I): Site URL : https://domain
[22/Jul/2021:20:52:40] (I): WordPress Version : 5.8
[22/Jul/2021:20:52:40] (I): Onboarding Version : 1.0.0
[22/Jul/2021:20:52:40] (I): Multisite : Yes
[22/Jul/2021:20:52:40] (I): Server Info : Apache
[22/Jul/2021:20:52:40] (I): PHP Version : 7.4.16
[22/Jul/2021:20:52:40] (I): HTTPS : Yes
[22/Jul/2021:20:52:40] (I): PHP Max Execution Time : 30
[22/Jul/2021:20:52:40] (I): PHP Max Input Vars : 1000
[22/Jul/2021:20:52:40] (I): Max Upload Size : 1536000
[22/Jul/2021:20:52:40] (I): Plugins:
[22/Jul/2021:20:52:40] (I): [PLUGIN] Redux : v4.1.29 (Redux.io, Extendify)
[22/Jul/2021:20:52:40] (I): [PLUGIN] Codeless Framework : v1.0.4 (Codeless)
[22/Jul/2021:20:52:40] (I): [PLUGIN] Codeless Starter Sites : v1.0.4 (Codeless)

I went through all server config and don’t see anything obvious or out of the ordinary. Searching that specific error has brought me very limited results……

• This reply was modified 3 years, 11 months ago by blau.
• This reply was modified 3 years, 11 months ago by blau.