Forum Replies Created
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in reply to: Demo import error
Akram,
You clearly didn’t even inspect the screenshot I sent.
We are a software development company and we are well aware of how a well suited, correctly working WordPress theme should have fully integrated and available the demos.Yours just doesn’t.
We need to process a refund please. Enough time has been lost trying to get a decent solution here.
in reply to: Demo import errorHello,
So here’s our page:
https://tinyurl.com/yedeynpoAnd this is the demo missing on the theme purchased:
https://preview.codeless.co/livecast/default/home-page-3/How could it be possibly stated that this was fixed?
How could you possibly act like a serious support if nothing was done since the previous revision?
in reply to: Demo import errorWe did check that page and it’s at the same state as it was 6 days ago not even close the the homepage version from the demo that we kept requesting.
So at this point, you gave me a reply that does not offer any results but evidences that there has been no progress at all in one week
in reply to: Demo import errorThere are no results here.
Nothing was fixed and we keep losing time
in reply to: Demo import errorHello.
We haven’t heard from anyone here in 3 days and our homepage-3 is still missing.
Are we getting real prompt assistance or are we getting a refund?
Thanks,
Renéin reply to: Demo import errorHello! Any updates here?
We need the template to customize our site for launch.Thanks in advance.
in reply to: Demo import errorThis reply has been marked as private.in reply to: Demo import errorHello Akram,
As previously explained, we’re not getting an error message. We are just missing the demo 3 when installing the theme and it’s precisely the style we need to use.
https://preview.codeless.co/livecast/default/home-page-3/The theme gets successfully installed with the required plugins, the demos get imported but, that homepage isn’t there.
Reference:
https://drive.google.com/file/d/1PhX2sGPjlDll1mI8gymiZzPuO_R7CrT-/view?usp=sharing