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in reply to: Installation Faulty – Please refundin reply to: Installation Faulty – Please refund
Thank you, the refund request has been submitted and should be sent to you for approval.
in reply to: Installation Faulty – Please refund1. When the demo is installed the screen on the website just goes to black.
2. The builder plugin shows a fatal error on installation. My IT security team has significant concerns relating to this.
3. The cowidget plugin has been suspended as of May 31 and is no longer supported at this time.
4. The site requires hosting of the audio, rendering the Spotify and Apple Podcasts links or embedding useless.
Given the sites going to be used for a business client, I do not wish to have to contact support for basic functionality. This is my third attempt at requesting a refund, please advise.
in reply to: Installation Faulty – Please refundHi Azam,
Unfortunately it is outside of my organisation policies to share these details due to security issues.
I can assure you that we have worked on this for several hours and as the theme has several functional issues, it is not working as advertised.
If you can please process the refund as requested that would be greatly appreciated.