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3 years, 10 months ago tbgdm
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in reply to: Theme causes Elementor to just keep on loading, unable to add/edit widgets

I’m still referring to the original thread. So I’d still go ahead and create a new thread?

3 years, 10 months ago tbgdm
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in reply to: Theme causes Elementor to just keep on loading, unable to add/edit widgets

Hi Azam,

Elelmentor Pro doesn’t work without the free Elementor.
We have updated WordPress and other plugins but we’ve already done a troubleshoot with the plugins and we didn’t find any conflict except for the theme.
The theme was recently updated but that didn’t fix the issue.

3 years, 11 months ago tbgdm
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in reply to: Theme causes Elementor to just keep on loading, unable to add/edit widgets

I just tried deactivating Pro and back to the theme but still the same issue.

7 years, 10 months ago tbgdm
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in reply to: Dropdown menus are not working correctly

As I mentioned earlier in the thread, I’ve disabled every plugin. And this problem is for desktop, not mobile. Could you please login and take a look?

7 years, 10 months ago tbgdm
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in reply to: Dropdown menus are not working correctly

This reply has been marked as private.

7 years, 10 months ago tbgdm
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in reply to: Dropdown menus are not working correctly

FYI, our ThemeForest account shows we have 6 months more support, we just purchased it yesterday. So you should be free to verify and resume.
7 years, 10 months ago tbgdm
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in reply to: Dropdown menus are not working correctly
I have de-activated all plugins, and I made sure your theme was up-to-date. The theme still will not display the drop-down menus. For example, on the main navbar menu, “Apparatus” has a drop-down that should appear when hovered over, but it doesn’t work.

I have created a WP admin account for you to use. The site is https://eep.tbgdigitalmarketing.com/, the user/pass is …
- This reply was modified 7 years, 10 months ago by tbgdm.
8 years, 5 months ago tbgdm
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in reply to: Force Update CSS changes

That’s exactly what I did – adding the css code into the child theme’s style.css file.

For some reason it adds a version number on the css file when loading the site.

https://emergencyequipment.us/wp-content/themes/emergencyequipment/style.css?ver=4.8.2

The code I added is showing fine on the actual file –

https://emergencyequipment.us/wp-content/themes/emergencyequipment/style.css

It’s just that it keeps on using the old cached file.

I wonder where we could change that.

10 years, 4 months ago tbgdm
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in reply to: Change Speed of Testimonial Carousel

Can you be more specific on where I go to edit the Carousel settings? I don’t see any Element settings option or Carousel either. Thanks.

10 years, 6 months ago tbgdm
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in reply to: Portfolio Area Not Working

Where do you go to show the categories you want on the portfolio page? I just assumed that whatever categories I had examples for, it would show up on the Portfolio page, but it sounds like I need to select which categories will show up? Where is that done?

10 years, 6 months ago tbgdm
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in reply to: Dummy Import Not Working

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10 years, 6 months ago tbgdm
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in reply to: Dummy Data not importing

Ruco, I will reply on my original thread here so as not to bother the original poster anymore with my replies: https://support.codeless.co/forums/topic/dummy-import-not-working/#post-8511

10 years, 6 months ago tbgdm
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in reply to: Dummy Data not importing

Sorry, I replied to the wrong thread with my information.

And I also apologize for jumping on another thread. I just figured it would be helpful to the support staff to see two people with the same issue so they could help us both at the same time. Also my request was submitted way before this one and I know they go in order, so it wasn’t an attempt to get mine completed faster than the original user, just trying to be helpful.

Sorry again!

10 years, 6 months ago tbgdm
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in reply to: Dummy Import Not Working

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10 years, 6 months ago tbgdm
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in reply to: Dummy Data not importing

I would like it setup as Minimal2 design

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