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  • 5 years, 8 months ago rebeccaolson
    Participant

    Expired

    in reply to: Cart State/Country Dropdown bug

    Yes – it looks like it’s been fixed on the staging site. Can you give me the code/changes so I can make them on the live site?

    5 years, 8 months ago rebeccaolson
    Participant

    Expired

    in reply to: Conflict with Woocommerce Back End Search

    Azam – Can you clarify what custom scripting is causing the issue? I’m not a developer, so anything custom in my scripting has come from Tower in response to other bugs/issues in the theme.

    5 years, 9 months ago rebeccaolson
    Participant

    Expired

    in reply to: Custom changes lost with recent Tower 2.9.1 update

    Azam – Thank you! It all looks great now. My final question: if these changes were made to the Tower function.php file (instead of the child theme), will they be ovewritten with future theme updates? Or are they changes that will be included in future theme updates?

    I want to make sure we don’t have to go through this every time Tower updates from now on.

    Thanks!
    Rebecca

    5 years, 9 months ago rebeccaolson
    Participant

    Expired

    in reply to: Custom changes lost with recent Tower 2.9.1 update

    Azam – Thank you! The colors and logo are all now correct (numbers 1, 2, and 4).

    However, the header/breadcrumbs are still showing on certain pages, like in the image you’ve included. I have this setting turned off in Appearance> Customize> Header Options> Default Page Header> Off. However, this setting in the general settings is obviously not translating to the rest of the site.

    I went through manually last week and changed every single page I have access to in my dashboard (Page> Edit> Page Header Options> Overwrite the Default Page Options> Page Header Off) so that they weren’t showing where I could fix it. This fixed it for the pages I have access to, except the blog page, which its still showing on for some reason. But for pages within my online store (eg. individual products, categories) that I can’t open individually, it is still showing.

    5 years, 9 months ago rebeccaolson
    Participant

    Expired

    in reply to: Custom changes lost with recent Tower 2.9.1 update

    And yes – I thought perhaps the different WordPress version might be the conflict. Hopefully it’s a simple fix.

    5 years, 9 months ago rebeccaolson
    Participant

    Expired

    in reply to: Custom changes lost with recent Tower 2.9.1 update
    This reply has been marked as private.
    5 years, 9 months ago rebeccaolson
    Participant

    Expired

    in reply to: Custom changes lost with recent Tower 2.9.1 update
    This reply has been marked as private.
    5 years, 9 months ago rebeccaolson
    Participant

    Expired

    in reply to: Custom changes lost with recent Tower 2.9.1 update
    This reply has been marked as private.
    5 years, 9 months ago rebeccaolson
    Participant

    Expired

    in reply to: Custom changes lost with recent Tower 2.9.1 update
    This reply has been marked as private.
    5 years, 9 months ago rebeccaolson
    Participant

    Expired

    in reply to: Custom changes lost with recent Tower 2.9.1 update

    Azam – it is impossible for me to recreate all of the work I’ve done on my site while I was waiting for you guys to fix the template. Can you just send me the template files you made changes to and we update those? Or at the very least, zip the updated template (from the staging site) in a manner that I can update my site with just the fixed template? I have been clear from the beginning that I was looking for the code I needed to use to fix my site – not for you to make the changes for me.

    I’m very concerned that this was such a big deal for you to fix, when it is an error with the template. This is not special code/customization on my part – this is a serious error with settings within the template that suddenly don’t work with the recent updates. If we update my site with your changes, will they be overwritten again with any future template updates?

    Regardless, please either send me the specific template files that I need to overwrite on my end, or the child theme style-CSS file (if that’s the only thing you changed), or zip the entire updated template from the staging site so that I can upload/overwrite the current theme with it. Once again, I cannot overwrite my entire current website with an outdated, two week old version of the site.

    5 years, 9 months ago rebeccaolson
    Participant

    Expired

    in reply to: Custom changes lost with recent Tower 2.9.1 update

    Azam – thank you! It seems like all the changes have been made.

    I can’t migrate from the staging site to the live site, because I’ve made other exhaustive updates/changes to the site over the last week while you’ve been working on this. (We’re trying to launch a new product line, which is why I needed this fixed.)

    If you can’t give me the code because it’s too complicated, I can give you admin access to the live site so you can make the changes there.

    I apologize if this wasn’t clear. I really assumed that this would be a simple fix, since these are all basic settings in the theme that just weren’t translating (rather than custom changes/code) – I assumed you were just looking for a small bit of code somewhere that needed to be updated for the newest theme version.

    • This reply was modified 5 years, 9 months ago by rebeccaolson.
    5 years, 9 months ago rebeccaolson
    Participant

    Expired

    in reply to: Custom changes lost with recent Tower 2.9.1 update

    Azam – Thank you! Please see comments below:

    2) Most of the site now shows the correct color, but there are still several places where the default orange is showing up. The mini-cart total at the top right of the navigation bar (the small circle above the cart icon) is still showing orange. In addition, the hover color for buttons (eg. “view cart” hover text in the mini-cart dropdown, and the button hover color for “add to cart”, “apply coupon”, “proceed to checkout”) are all still orange.

    3) The breadcrumbs are still showing at the top of the page throughout the site, except for the shop pages. It is showing in all the static pages (eg. Home, About Us, Visit, Blog, Photo Album) and the other Woocommerce pages (eg. Cart, Checkout).

    4) This looks great – thank you!

    Please remember that I need you to give me the code so I can make the changes on my real/live site (the site you’re working on is the support site).

    Rebecca

    5 years, 9 months ago rebeccaolson
    Participant

    Expired

    in reply to: URGENT: Theme conflicting with Woocommerce for iPhone/Safari

    Eldo – This has still not been fixed as of the most recent Tower update. Is there any idea when this might be resolved?

    5 years, 9 months ago rebeccaolson
    Participant

    Expired

    in reply to: Custom changes lost with recent Tower 2.9.1 update

    Yes – the logo is fixed. Thank you! Please let me know what code you added/changed so I can update my site and make the changes.

    I look forward to the fixes for issues 2-4 now.

    Thank you!
    Rebecca

    5 years, 9 months ago rebeccaolson
    Participant

    Expired

    in reply to: Custom changes lost with recent Tower 2.9.1 update

    Thank you! I’m checking my email regularly today so I can implement the changes to fix the logo as soon as you have them figured out.

Viewing 15 posts - 16 through 30 (of 207 total)
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