Codeless
  • Support Home
  • Themes
  • Support
  • WordPress Tutorials
    • How to Start a Blog
    • Best Website Builders
    • Best Small Business Hosting
    • Email Marketing Services
    • Cheap WordPress Hosting
  • Video Tutorials

Community Forums

Website not working properly on devices

    • 10 years, 4 months ago willowbranch
      Participant

      Expired

      Hi,

      I have a few issues with my website on iphone and ipad.

      On iphone, all the code is showing, and there are “Leave a reply” and sidebar sections on all the pages where they are not supposed to be. The menu/header is in a completely different colour and style to to how the actual website looks, and there is no logo showing. (I have uploaded a light version of the logo in the general settings, and I thought this would be used for devices?) Screenshots:

      [caption id="" align="alignnone" width="333"]iphone showing code and wrong header iphone showing code and wrong header[/caption]

      [caption id="" align="alignnone" width="333"]iphone showing code and sidebar sections that are not supposed to be there iphone showing code and sidebar sections that are not supposed to be there[/caption]

      [caption id="" align="alignnone" width="333"]iphone showing code iphone showing code[/caption]

      On iPad, the problem is that there is a weird sliding animation thing happening when you scroll down, and the right side ends up having the background image overlapping the content area, pushing the content to the left.  Screenshots:

      [caption id="" align="alignnone" width="667"]ipad doing weird slide animation with background pushing text area to the left ipad doing weird slide animation with background pushing text area to the left[/caption]

      [caption id="" align="alignnone" width="500"]ipad weird thing happening ipad weird thing happening[/caption]

       

      My website is: http://www.loveisaplacephotography.com

       

      Thanks in advance for any help.

       

    • 10 years, 4 months ago Ruco
      Keymaster

      Hello,

      This is a screen shot how i see your site on iphone
      https://www.clipular.com/c/4844179391774720.png?k=Xr3lCd99ZnC0X0mpxkwF38GtdTE

      Maybe you had activated any plugin which changes the responsive view.

      Best regards!

    • 10 years, 4 months ago willowbranch
      Participant

      Expired

      My apologies, I gave you the wrong website link! :( I’m an idiot. The website I need help with is

      http://www.willowbranch.com.au 

    • 10 years, 4 months ago Ruco
      Keymaster

      Hello,

      I can tell you for sure you must have installed something which changes the responsive view of your site.
      If you can write your wp credentials in a private reply, I can give it a look.

      Best regards!

      • 10 years, 4 months ago willowbranch
        Participant

        Expired

        This reply has been marked as private.
    • 10 years, 4 months ago Ruco
      Keymaster

      Hello,

      I deactivated Jetpack and the responsive is ok now.

      Best regards!

    • 10 years, 3 months ago willowbranch
      Participant

      Expired

      Thank you! :D It’s much better now!

      There are still a couple of issues; on the ipad the content is still going off to the right over the background.

      On the iphone, the logo is very tiny.

      Any ideas how to fix these issues?

      Thanks again.

    • 10 years, 3 months ago Ruco
      Keymaster

      Hello,

      Please add these css lines at custom css code in general settings

      @media (max-width: 979px) and (min-width: 768px){
      .container, .navbar-static-top .container, .navbar-fixed-top .container, .navbar-fixed-bottom .container, .header_7.header_wrapper .container {
      width: 669px;
      }
      
      .fixed_slider .boxed_layout .top_wrapper {
      width: 100% !important;
      }
      }
      
      @media (max-width: 480px){
      #logo img {
      max-height: 72px !important;
      }
      }
      
      

      Best regards!

    • 10 years, 3 months ago willowbranch
      Participant

      Expired

      Thank you, the logo looks good now. :) The iPad view is still the same though, with the weird animation sliding thing happening on the right.

    • 10 years, 3 months ago Ruco
      Keymaster

      Hello,

      Plese add these lines at the end of the file cssbootstrap=responsive.css:

      @media (min-width: 768px){
      
      .boxed_layout .container {
      width: 669px !important;
      }
      }

      Best regards!

    • 10 years, 3 months ago willowbranch
      Participant

      Expired

      I added the code, but It’s still doing it. :(

    • 10 years, 3 months ago willowbranch
      Participant

      Expired

      It’s okay, I’ve just made it fullwidth instead of boxed layout, and this eliminates the problem because there is no background. :) I’m happy with that. Thanks for all your help!

Viewing 10 reply threads

You must be logged in to reply to this topic.

Login

Log In
Register

Renew Support

  • Renew Specular Support
  • Renew Tower Support
  • Renew Folie Support
  • Renew Handel Support
  • Renew June Support
  • Renew Picante Support
  • Renew Thype Support
  • Renew Regn Support

Search Forums

Forums

  • Bygge – Construction Theme
  • Converta – Software Theme
  • Folie – The WordPress Website Builder
  • Handel – Responsive Multi-Purpose Business Theme
  • June WooCommerce WordPress Theme
  • Livecast – Podcast Theme
  • Picante – Restaurant & Food WordPress Theme
  • Regn | Agency & Business WordPress Theme
  • Remake – Minimal Portfolio & Agency Theme
  • Specular – Multi-Purpose WordPress Theme
  • Suggest us Features
  • Tower – Business-Driven Multipurpose WP Theme
  • Vibrance – Photography Theme

Site Links

  • Support Policy
  • Specular Support Forum
  • Video Tutorials
  • Knowledge Base
  • Guides and Reviews

Useful Articles

  • Build a Website
  • Web Design & Development
  • Hosting
  • WordPress

Login

Log In
Register Lost Password