Hi there… Site is not showing and I check and see that when i go to appearance I see the error message that Tower Directory does not exist… I havent touched the site in a while so I have no idea how this happened. I tried all the usual plugin check and everything else I could dig up online and still no luck.
I posted this issue on my old thread here: https://support.codeless.co/forums/topic/importing-business-clean-demo/ but wanted to make a new ticket cause its an urgent issue. You can find all my site info in that link as well. Please let me know what is going on
This is not a theme issue. Please make sure no one deleted your files or contact your host to give you the error log file. It can help you find out why and when the files went missing.
Thank you for your help.. I was able to restore the theme and the work done on it. I think something went wrong with a wordpress update. Any how, I am trying to update the plugins and one of them (Visual Composer) keeps asking for a serial number to update and without it I cant use the plugin. Can you please help with this? Also the footer we had made shorter but for the life of me I cant get back to that. I will provide login details in a private message next, if you can please look at the plugins and updates and make sure everything is in working order and adjust the footer that will be amazing..
You need to update both theme and Visual Composer. Download the most recent theme version from your Envato account. Update VC plugin after theme update. So you will be able to install the latest version which is included in theme package. You do not need any license number.
Please read these articles for instructions: Update theme and Visual Composer.
-About the footer, i don;t know the changes you have made to it, so i can’t really reproduce it. Also please know that styling is not part of support service.
Let us know.
