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<p style=”margin: 0in; margin-bottom: .0001pt; line-height: 13.5pt;”><span style=”font-size: 11.5pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #1b1d1e;”>Jdove523</span></p>
<p style=”line-height: 18.75pt; margin: 0in 0in 11.25pt 0in;”><span style=”font-size: 10.0pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #bbbbbb;”>May 16, 10:40 AM </span></p>
<p style=”line-height: 16.5pt; margin: 11.25pt 0in 11.25pt 0in;”><span style=”font-size: 10.5pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #2b2e2f;”>I purchased the Tower BDM WP theme yesterday {https://codeless.co/preview.php?theme=tower&demo=portfolio/fullwidth-portfolio-grid) and I’m having trouble with it. It came with several plugins, two of which failed on installation:</span></p>
<p style=”line-height: 16.5pt; margin: 11.25pt 0in 11.25pt 0in;”><span style=”font-size: 10.5pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #2b2e2f;”>LayerSliderWP: it says “You need to authorize this site in order to get upgrades or support for this plugin. Purchase a license or enter an existing purchase code.”</span></p>
<p style=”line-height: 16.5pt; margin: 11.25pt 0in 11.25pt 0in;”><span style=”font-size: 10.5pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #2b2e2f;”>Slider Revolution: is says “Activate Slider Revolution for Premium Benefits. You can Enter an existing licence key or Purchase a licence key.”</span></p>
<p style=”line-height: 16.5pt; margin: 11.25pt 0in 11.25pt 0in;”><span style=”font-size: 10.5pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #2b2e2f;”>I followed instructions and got the license key which is: b10d4217-2c7b-4dc4-a0ad-…</span></p>
<p style=”line-height: 16.5pt; margin: 11.25pt 0in 11.25pt 0in;”><span style=”font-size: 10.5pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #2b2e2f;”>It fails to register on either plugin and I don’t know what to do. Also, when it was installing the theme, it had an error that …wpincludes/update.php failed which may have something to do with it. I went so far as to uninstall the database and reinstalling WP, then reinstalling the theme with the same result both times. I get the message “Purchase code is invalid” (see attached photo)</span></p>
<p style=”line-height: 16.5pt; margin: 11.25pt 0in 11.25pt 0in;”><span style=”font-size: 10.5pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #333333;”>Attachment(s)

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