Hello – I have been trying to update from 1.7 to the most recent version of Tower for over an hour, but I keep getting an error message: “Destination folder already exists. Theme install failed.”
I do have the latest (very recent update) of WordPress. I am using a child theme.
Any ideas? Can I safely install through FTP (rather than WordPress)? If so, let me know the steps and I’ll give it a try.
Just like the error message says, you already have a theme named Tower on your host. So if you are updating from wordpress, then you need to delete previous tower theme first. Then proceed to installing the new version.
If you have made changes to it and do not want to delete it’s files, then go to wp-content/themes, find and rename the current tower theme folder. Then continue uploading the latest version (or go back to dashboard and install theme there).
Let us know if you need further help.
