Hi,
in FAQ accordion while I switch between different items the page scrolls down to the bottom or to some random place in the item’s content.
Updated the Tower theme, still the problem persists.
Any suggestions?
I see that you have an old version of visual composer. Please update it to the latest version 4.12. The old one has issues. Read this article for more information vc update.
Let us know if the issue persist even after update.
Hi,
updated the VC plugin, the accordion is less funky now, but still at some moments it starts to jump to the end of the page or at some random place.
Sorry for the late reply.
I tested the FAQs in different browsers but i don’t get any of the jumps you are referring to. What browser are you using to access it? Do you have any add-ons installed in it?
Hi,
I’m using Chrome, switched off all extensions, the result is the same. Checked on Firefox with no add-ons, it’s jumping even worse.
Checked from another PC as well, the result is the same.
I see you have installed this third party plugin: Remove query strings from static resources. This plugin may conflicts with theme. You have also this error in your page see screenshot. Please deactivate the plugin (or other third party plugins) and see if it conflicts.
Let us know if the issue persist.
Hi,
deactivating mentioned plugin didn’t bring any changes. The same goes for other plugins. The jumps are still there. Especially it’s obvious on the longer FAQ accordion parts.
