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Codeless Slider on Mobile Version Problem

codeless slider
    • 9 years, 3 months ago elisabettadelloca
      Participant

      Expired

      Hi

      My codeless slider is not appearing in mobile version. I have check it on Android, Chrome Browser  and iPhone Safari Browser on the phone. Web is ok. Can you please help me?

      Here’s the link to my site : https://www.studio-cocci.com/
      Thanks

      • This topic was modified 9 years, 3 months ago by elisabettadelloca.
    • 9 years, 3 months ago Kris
      Participant

      Hello,

      Have you turned on the Remove Sliders from Mobile Phone View button on Page Slider Options? If you want to show slider on mobile view, you should uncheck it.
      Let us know.

      Best regards!

    • 9 years, 3 months ago elisabettadelloca
      Participant

      Expired

      The button Remove Sliders from Mobile Phone View button on Page Slider Options is unchecked, this is why I don’t understand what is the problem on mobile view.
      Do you have other suggestions?

      Thank you!

    • 9 years, 3 months ago Kris
      Participant

      Hello,

      What theme version do you have?
      Send us your wp credentials to give it a closer look.
      Just update the profile user information, read this article for more information.

      Best regards!

    • 9 years, 3 months ago elisabettadelloca
      Participant

      Expired

      This reply has been marked as private.
    • 9 years, 3 months ago Kris
      Participant

      Hello,

      I see that you have an old version of theme and visual composer. We make new improvements every release, so you should keep it updated. Please update specular to its latest version 2.1 and visual composer to the version included on our theme 4.12.
      (see this article for visual composer update).
      Let us know if the issue persist even after update.

      Best regards!

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