Website layout is all messed up

- 9 years, 2 months ago willowbranch
  Participant
  
  Expired
  
  I really don’t have a lot of info to give you on this except that everything is in the wrong place and in the wrong formats, and I have no idea what’s causing it. I’ve checked that all plugins are up to date, got a new API key, and reinstalled the specular theme, all to no avail. I’m hoping that by looking at the site you can point me in the direction of what is wrong.
  
  https://www.willowbranch.com.au/
  
  Thanks in advance. :)
- 9 years, 2 months ago Mirela
  Participant
  
  Hello,
  
  I see you have an error in your site, see screenshot. Please check all code you have added in the “Tracking Code / Custom CSS / Custom JS” fields in your General Options.
  You are using a site layout customizer plugin, please disable it as well. What theme version are you using? Please make sure to have the latest update of it.
  Let us know.
  
  Best regards!
- 9 years, 2 months ago willowbranch
  Participant
  
  Expired
  
  Hi Mihaila,
  
  I’ve checked the code in the General Options, tried to save without the custom codes too and it made no difference. I disabled the Layout Customizer plugin. I have the August version of the theme, which I believe is the latest one? I tried reinstalling it and it’s still the same.
- 9 years, 2 months ago Mirela
  Participant
  
  Hello,
  
  Please fill in the necessary information on your extra information fields of your profile data. So we can give it a closer look.
  
  Read this article for more information.
  
  Best regards!
- 9 years, 2 months ago willowbranch
  Participant
  
  Expired
  
  Thanks, Mihaila, I’ve updated the information. I assumed the Admin username and password were for WordPress login?
- 9 years, 2 months ago willowbranch
  Participant
  
  Expired
  It now says that the Envato WordPress Toolkit is no longer installed and when I try installing it, it fails. However, when I go to plugins, it says it’s activated.
  
  After some Googling, I found this article (https://www.wpexplorer.com/envato-wordpress-toolkit-guide/) that says that the Envato Toolkit has been replaced by Envato Market? Is that why it’s not working?
  
  ETA: Okay, I’ve now managed to reinstall Envato WordPress Toolkit (after deactivating it and installing), and I also installed Envato Market. None of it made any difference.
  
  This reply was modified 9 years, 2 months ago by willowbranch.
  
  This reply was modified 9 years, 2 months ago by willowbranch. Reason: Adding more information
  
  This reply was modified 9 years, 2 months ago by willowbranch.
- 9 years, 2 months ago willowbranch
  Participant
  
  Expired
  
  Just wondering if anyone is trying to figure out what’s going on? For every day my website isn’t working I’m losing clients. :( I’ve tried every day to go in and see if I can figure it out, but to no avail.
- 9 years, 2 months ago Mirela
  Participant
  
  Hello,
  
  Apologies for the late reply.
  We are currently looking into this. You will be notified shortly.
  Thank you for the patience!
  
  Best regards!
- 9 years, 2 months ago Mirela
  Participant
  
  Hello,
  
  I have deactivated all third party plugins and now the site is displaying properly. The culprit was “Read more Without Refresh” plugin. I deactivated it and activated the rest. Please check your site, it’s ok now.
  
  Let us know if you need further help.
  
  Best regards!
- 9 years, 2 months ago willowbranch
  Participant
  
  Expired
  
  Hi Mihalia,
  
  Thank you so much! :D I really appreciate it!