Theme has huge white space to the right

#scrolling empty space right scrolling right

- 9 years ago lwbaily
  Participant
  
  Expired
  
  Hello,
  
  If you load my page https://www.simcharacters.com/wpe/ you can “scroll” to the right where there is a huge empty space of nothingness.
  
  Confirmed on multiple browsers. Why is it doing this?
  
  Please help!
- 9 years ago Mirela
  Participant
  Hello,
  
  Please add this code into your custom css box:
  
  @media (max-width: 979px){ .top_wrapper { overflow-x: hidden !important; }}
  
  Let us know how it will go.
  
  Best regards!
- 9 years ago lwbaily
  Participant
  
  Expired
  
  Hi,
  
  Sadly I can still scroll to the right in both chrome and safari. I should just be able to scroll down, not to the right where nothing is!
  
  This only happens on the homepage it looks like.
  
  Please help!
- 9 years ago Mirela
  Participant
  
  Hello,
  
  I checked your site but there is no scrolling horizontally. Neither in chrome or Safari. Please see screenshot. Please clear cache and refresh page.
  Let us know how it will go.
  
  Merry Christmas and Happy Holidays!
- 9 years ago lwbaily
  Participant
  
  Expired
  
  OK. YUP STILL BROKEN.
  
  I just tried this on a computer that has NEVER been to the website before. I hit the “arrow right” button on the keyboard. It scrolled over on the homepage (Simcharacters.com/wpe) to the right to an area that SHOULD NOT EXIST.
  
  This is the third time I have tested this. It is NOT functioning correctly. Please help need to migrate website today.
  
  Photos:
  
  Loading homepage: https://drive.google.com/open?id=0B6jwO14ZbpfyVTR6NGxsRW1ZbVU
  
  After hitting arrow key right: https://drive.google.com/open?id=0B6jwO14ZbpfyQjdKRUdPcjFlNjg
  
  About us page: (No problem): https://drive.google.com/open?id=0B6jwO14ZbpfyeGRGSHpjODVSenc
  
  THANKS
- 9 years ago Mirela
  Participant
  Hello,
  
  Yes, i see now. I moved the site using the mouse and this did not happen, but using the arrows, i see what you are referring to.
  Please add this code into your custom css box:
  
  .codeless_separator span.separator { width: 1100px !important; left: 0 !important; margin-left: 0 !important; }
  
  Result screenshot.
  Let us know.
  
  Kind regards!
- 8 years, 12 months ago lwbaily
  Participant
  
  Expired
  
  That got it..
  
  THanks!
  
  L
- 8 years, 11 months ago lwbaily
  Participant
  
  Expired
  
  Support! — the site still has a ton of white empty space on the mobile version.
  
  (Note website has been migrated to simcharacters.com and is no longer on simcharacters.com/wpe/)
  
  PLEASE help site has gone live!
- 8 years, 11 months ago Mirela
  Participant
  
  Hello,
  
  Did you add the css code i gave you last time?
  In what pages are you experiencing these spaces? Please update the login data in your profile for the new site. So we can login and fix these faster.
  
  Best regards!
- 8 years, 11 months ago Mirela
  Participant
  Add this code into your custom css box:
  
  .viewport { overflow-x: hidden; }
  
  Let us know.
  
  Best regards!
- 8 years, 11 months ago lwbaily
  Participant
  
  Expired
  
  That did it Thank you!

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