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looking at homepage on mobile – some users reporting that testimonials not displaying properly.
simcharacters.com about half way down landing home page. this happened initially on my desktop review during install but then started working.
img: https://drive.google.com/file/d/0B6jwO14ZbpfyTVVYTGFGcmxLcjA/view?usp=sharing
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Hello,
I checked your site in both mobile device (samsung s6) and browser mobile layout, but the testimonials are displaying complete. Please see screenshot: https://pho.to/AakDm
Did you manage to fix your issue?
Let us know.Best regards!
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YES STILL BROKEN.
Will report if/when fixed for all requests.
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Hello,
This is strange.
I don’t get the issue as you say it. I opened your site in mobile device and mobile simulation in a browser but the testimonials are displaying as i showed you in the last screenshot.
Please clear cache and refresh page. Can you make a desktop video recording?
Let us know.Best regards!
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just happened again on desktop. somtimes the browser window is small, then i load the website, expand the size of the window, then scroll down and testimonials are cut off.
see todays but this time from a DESKTOP!
https://drive.google.com/open?id=0B6jwO14ZbpfyeTB4QkEwLUktdXM
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Hello,
Sorry for the late reply.
Please add this code into your custom css box:@media (min-width: 1101px){ .container { min-height: 158px !important; }} @media (max-width: 480px){ .container { min-height: 540px !important; }}
Let us know.
Best regards!
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this has the unintended effect in mobile to give 540 pixels of space below ALL media — which makes the mobile version “menu” button disappear and adds a lot of empty space underneath every single media photo — not just the testimonials box.
i did not keep the fix because it made the mobile version of the website all messed up.
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Hello,
Sorry for the late reply.
I see you are not using a testimonial element but simple custom heading. I still don’t get the issue presented (see screenshot), but however, i can suggest you this other workaround.
Go to the Rows Settings and add a custom css class to it.
Then add the code above into your home page custom css box. Add the custom css class of the row before the.conteiner
class.
Supposing you added “customtestimonial” as custom css class to the row. It will be something like this:@media (min-width: 1101px){ .customtestimonial .container { min-height: 158px !important; }} @media (max-width: 480px){ .customtestimonial .container { min-height: 540px !important; }}
This way it will target only this element specifically. Nothing else from the page/site.
Best regards!
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