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Visual Composer fail

    • 8 years, 1 month ago Nicolekay
      Participant

      Expired

      Hey I’ve just been updating all my TOWER sites and everything went well except this site

      Home

       

      why do I get this message?
      <h1 style=”color: #23282d; font-weight: 400; font-size: 23px; margin: 0px; padding: 9px 0px 4px; line-height: 29px; font-family: -apple-system, system-ui, ‘Segoe UI’, Roboto, Oxygen-Sans, Ubuntu, Cantarell, ‘Helvetica Neue’, sans-serif; background-color: #f1f1f1;”>Installing Plugin: WPBakery Visual Composer</h1>
      <p style=”margin: 1em 0px; font-size: 13px; line-height: 1.5; color: #444444; font-family: -apple-system, system-ui, ‘Segoe UI’, Roboto, Oxygen-Sans, Ubuntu, Cantarell, ‘Helvetica Neue’, sans-serif; background-color: #f1f1f1;”>Downloading install package from <span class=”code” style=”direction: ltr; font-family: Consolas, Monaco, monospace; unicode-bidi: embed;”>/home/ffpcan1/public_html/wp-content/themes/tower-child/plugins/js_composer.zip</span>…</p>
      <p style=”margin: 1em 0px; font-size: 13px; line-height: 1.5; color: #444444; font-family: -apple-system, system-ui, ‘Segoe UI’, Roboto, Oxygen-Sans, Ubuntu, Cantarell, ‘Helvetica Neue’, sans-serif; background-color: #f1f1f1;”>Download failed. A valid URL was not provided.</p>

    • 8 years, 1 month ago Nicolekay
      Participant

      Expired

      This reply has been marked as private.
    • 8 years, 1 month ago Mirela
      Participant

      Hello,

      You are attemting to update from your child theme. This path: wp-content/themes/tower-child/plugins/js_composer.zip does not exist! The included plugins are all located in the parent theme plugins folder.
      So for this update process to be successful the path should be: wp-content/themes/tower/plugins/js_composer.zip

      Just switch to parent theme before trying to update included plugins. Update them and then activate back your child theme.

      Best regards!

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