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Hello,
Sorry for the late reply.
What theme version do you have? Please make sure first to always have the latest theme version and that you have enough memory limit to perform the dummy data import. Ask your host to guide you with it. Then deactivate every third party plugin and try again.
Let us know how it goes.best regards!
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Lastest version, plugins deactived. Still stuck. What settings, memory etc, should I have for this to work?
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Hello,
Have you contacted your Hosting Provider to check if you have enough memory limit to import the demo data?
Please send us your credentials, so we can give it a closer look.Best Regards!
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Hello,
Please check your credentials, i can’t log in. What demo do you want to import?
Best Regards!
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Hello,
Please allocate more access rights to the codeless user. With this much rights, i can not access the customizer and can not perform any action.
Best regards!
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Hello,
I see that you have made some changes on the site. Re-installing your demo data it won’t delete the existing pages and posts, it will only overwrite the customize options, widgets and menus. Do you want us to proceed?
Best Regards!
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Hello,
Please contact your host and ask them to allocate more memory. The dummy data import is taking longer than expected and causing some of the data not being imported on time.
Let us know.Best regards!
- This reply was modified 7 years, 3 months ago by Mirela.
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What memory, specifically? The host says they need to know what setting that they specifically need to adjust. What do I tell them?
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Hello,
I disabled the Importer Plugin and the import process was finished with success. Please check your site. The dummy data is imported. You can proceed in editing it now to your needs.
Let us know if you need further help.Best regards!
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