I run a digital business that can’t afford such downtimes – I can’t even login to my site anymore to remove the theme. I need a solution asap – I’d prefer if you could simply just delete the theme from my WP account.
It’s disappointing to see this happen the 2nd time!
What theme version do you have? When did this happen? Did you made a theme update or installed any new plugin? Can you give us more details? So we can understand better what caused this.
I can assure you the version of theme that is available for download, has no issue! It is tested multiple times from our team and the Envato team.
I see you only have this thread opened in our forum. When did this happen before and did you contact any of our staff?
Please send us your wordpress and ftp credentials in a private reply. So we can find the issue and fix it.
You had renamed the builder’s plugin that it why it was causing the error. I renamed it back to the original. Also you had an old version of builder. I activated the latest version of theme, then updated and activated the latest version of the builder as well.
You can login into your wordpress panel now. It’s ok. Screenshot: https://www.clipular.com/c/5359442429476864.png?k=moVsa_HLAxQT5KfjYzQtTIzHGeg
Register the theme’s copy and keep on working with it.
