Updating Handel Theme failed... Website down...

- 7 years ago Pete Garza
  Participant
  
  Expired
  Hello, I tried installing the update to theme Handel to be able to edit via codeless released for WordPress 4.9. I tried traditional updating (delete older version of theme and re-install the newest download)… but when it started updating I got this:
  
  Fatal error: Class ‘Cl_Post_Meta’ not found in /hsphere/local/home/HOST/DOMAIN/wp-content/themes/handel/functions.php on line 2304
  
  I had to delete the Theme via FTP and now I could see the website but not with the Required Template… when I deleted it the panel showed me “The Stylesheet is missing” message…
  
  I tried re-installing via FTP, via WordPress and NOTHING.. I simply cannot get this theme to run properly now…
  
  Please Help!!
  
  This topic was modified 7 years ago by Pete Garza.
  
  This topic was modified 7 years ago by Pete Garza.
  
  This topic was modified 7 years ago by Pete Garza.
- 7 years ago brightestspark
  Participant
  
  Expired
  Same issue here after I updated Codeless Builder to 1.2.2. I have rolled back. Am on WP 4.9 already.
  
  Fatal error: Uncaught Error: Class ‘Cl_Post_Meta’ not found in /home/domain/public_html/wp-content/themes/handel/functions.php:2304 Stack trace: #0 /home/domain/public_html/wp-includes/class-wp-hook.php(286): codeless_register_meta_boxes_inpage(Array) #1 /home/domain/public_html/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array) #2 /home/domain/public_html/wp-content/plugins/meta-box/inc/core.php(47): apply_filters(‘rwmb_meta_boxes’, Array) #3 /home/domain/public_html/wp-includes/class-wp-hook.php(286): RWMB_Core->register_meta_boxes(”) #4 /home/domain/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #5 /home/domain/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #6 /home/domain/public_html/wp-settings.php(450): do_action(‘init’) #7 /home/domain/public_html/wp-config.php(92): require_once(‘/home/domain/…’) #8 /home/domain/public_html/wp-load.php(37): require_once(‘/home/domain/…’) #9 /home/domain/public_html/wp-admin/admin. in /home/domain/public_html/wp-content/themes/handel/functions.php on line 2304
  
  This reply was modified 7 years ago by brightestspark. Reason: said I was on WP 4.8 but am on 4.9
- 7 years ago Mirela
  Participant
  
  Hello,
  
  @Pete Garza, Please fill in the wp/ftp login information on the extra information fields of your profile data. So we can give it a closer look.
  
  Read this article for more information.
  
  @brightestspark,
  Can you enable the credentials set in your profile data? So we can check this out.
  The builder does not have any issue. We have tested it already multiple times. Please know that a theme update doe snot get released at all, if it does not pass not only our tests, but most importantly the Envato dev team tests.
  Let us know.
  
  Best regards!
  - 7 years ago Pete Garza
    Participant
    
    Expired
    
    Checked and it is fine now. Thank you!
    
    This reply was modified 7 years ago by Pete Garza.
- 7 years ago brightestspark
  Participant
  
  Expired
  
  Hi Mihalia – I have updated my profile to include credentials for the website with handel theme. I rolled back the theme and Codeless Builder updates. I have a back-up via ManageWP
  
  Thanks.
- 7 years ago Pete Garza
  Participant
  
  Expired
  Hello Mihaila,
  
  I have updated profile…
  
  I also reinstalled the theme so you can see the mentioned message when I access.
  
  As I mentioned before I have to delete theme folder via FTP in order to be able to access WP dashboard.
  
  Please help. Thanks!
  
  This reply was modified 7 years ago by Pete Garza.
- 7 years ago prixmasol
  Participant
  
  Expired
  
  I have the same problem. Please help me, Thanks!
- 7 years ago Pete Garza
  Participant
  
  Expired
  
  Hello! So it’s been almost 12 hours since I updated my profile info and still have no news, good or bad… can you pleas help me? I have a very upset customer who can’t see his website…
  
  PLEASE HELP!
  
  Thank you!
- 7 years ago Mirela
  Participant
  
  Hello,
  
  @Pete Garza,
  The site is ok now. please check it. The Customizer opens ok as well (screenshot). I also updated Codeless Builder to it’s latest version.
  Sorry for the late reply.
  We answer the topics according to their arrival time. The oldest first. But since there are others that keep on replying on your ticket, it has gone up in line. Please consider the timezone differences too, while waiting for a reply. You can read more about it in our Support Policy.
  
  @brightestspark,
  I have successfully installed and activated the latest version of theme and Codeless Builder. I kept the old version of the theme as backup, named in the server as handel1. Please check your site.
  
  @prixmasol,
  Please update theme, Codeless Builder to their latest versions first. Before making the updates, make sure to have the “Meta Box” and “Visualizer” plugin deactivated before activating theme after update. You can activate it again after.
  Let us know.
  
  Best regards!
  - 7 years ago Pete Garza
    Participant
    
    Expired
    
    Mihaila thanks for your reply… I checked and everything is fine now!
    
    I will have time zones on my mind next time. Thanks.
- 7 years ago Mirela
  Participant
  
  Hey
  
  @Pete Garza,
  That’s great! I will mark this ticket as resolved. Please open new ticket for any future questions.
  
  Kind regards!

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