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Hi, I tried to customize my website and the moment I clicked on “Customize” under “Appearance” to be directed to the Codeless Page, I get stuck on the welcome page. I didn’t download any new plugins recently and the only plugin that needs to be updated is “Visual Composer” but I can’t. It doesn’t give me the option to update.
Can you please help me?
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Hello,
Please update theme to it’s latest version. It was released two days ago and it’s compatible with the latest WordPress 4.9. Which is also the reason your current Codeless Builder is not working. After that, update Codeless Builder plugin too. Just delete the current folder in wp-content/plugins, go back to the wp dashboard and install it from the Required Plugins list.
Visual Composer is an optional plugin, not required for theme’s normal work. Please always use the included version as it is tested and fully compatible with theme.
Let us know.
Best regards!
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Hi, how do I update the theme to the latest version? WordPress doesn’t give me the option to do it. Thanks for letting me know.
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Hello,
The latest Folie theme version is 1.2.2. And the latest Codeless Builder version is 1.2.3.
You can update theme in two ways.
1-Manually: This means you have to go to your Envato account > Downloads. In the list of downloaded themes, find Folie theme and download once again. Here is always stored the latest version of theme!
In wordpress dashboard, deactivate current theme; Delete it’s files; Install new version like you did the first time.
Or if you want to keep the previous version as a backup (if you have made direct changes to it’s files) then update from ftp. Using a ftp account, go to wp-content/themes folder. Find and rename the current theme folder. Import the new updated theme folder. Go back to wordpress dashboard > Themes and activate the new version.2-Automatic: Using Envato Market plugin. Once registered with your api key, you will be able to see all themes you have purchased. If they have any update available and update theme with just a click.
Read this article to guide you further with it: https://www.wpexplorer.com/envato-market-plugin-guide/After updating theme, you can now easily update the Codeless Builder. Just deactivate and then delete the current version(files included). After this, go back to your dashboard and install plugin again from the Required plugins (see message at dashboard).
The version that will install is the included in theme, which is the latest one.Let us know.
Best regards!
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Hi, I followed all the steps and successfully uploaded the Theme to the latest version, 1.2.2. However, for the Codeless Builder plugin, I wasn’t able to upload it to version 1.2.3. Instead, I’m still using version 1.2.2.
Ever since then I’ve noticed that all my Heading 1 (H1) doesn’t show up on the Live Version. Could you please advise?
Thank you.
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Just now, I re-typed my H1 and when I saved and published the site, all my Body Text disappeared but my H1 and H2 remained intact. This is really strange. Please help.
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My text always disappeared!
When customizing: https://ibb.co/dUrNhm
When live: https://ibb.co/mA8k2m
This is so frustrating. I keep on re-doing the work!
- This reply was modified 7 years ago by anna_ifalpa.
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Hello,
Do you perhaps have the WP Bakery plugin active? Please deactivate it. Please use Codeless Builder to add and edit content.
This is the main builder based on which theme is developed and all demos as well.-Please update Codeless Builder too! To get the version included in latest theme package, just delete the current plugin folder in wp-content/plugins and then go back to dashboard. Install and activate CB plugin from the Required plugins.
Let me know if you have any question.
Best regards!- This reply was modified 7 years ago by Mirela.
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Thank you for your assistance. I will try that, and I will certainly take the time to rate your product!
Thanks!
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Hi, I updated to the new Codeless Builder and when I made changes to my site and published it, all of my content disappeared AGAIN! I’m not sure I really like your product. I have been restarting my work at least 5 times now. I was almost done with the site until just now when I published my new changes, everything disappeared.
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Hello,
Sorry for the inconvenience!
Recently there have been major updates in WordPress and other plugins. We are working on making all the necessary edits and update theme and Codeless Builder plugin to be compatible with all the changes. But can happen that new issues arise that we did not encounter. Therefore we keep upgrading theme to be fully compatible with all that.
Our team is currently working on this and will release another update soon. We kindly ask for your patience till then.
You will be notified for every update.
Thank you! -
Hi Mihaila,
I updated the template this morning and AGAIN my content disappeared. This is really frustrating. Please do something about this. I can’t possibly redo my job 100 times. I meant to give you guys a 5-star review but after all of the headaches, I don’t think your product worth more than 2 stars.
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Hello,
Can you please send us some wp credentials in a private reply? Can can check this out closely and fix it.
Theme has already been tested and the bug is already fixed in the recent update. We’d be happy to assist you on this.
Let us know.Best regards!
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