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Content still goes missing sometimes when updating pages

    • 7 years, 6 months ago Pete Garza
      Participant

      Expired

      Hello,

      I updated the theme and reinstalled the codeless editor. It seems to be working better than before now. However, I still find an important issue:

      There are still times when text goes missing from my content, regardless of the content block (list, text, etc.), when I update some other content block… It is less frequent but nonetheless it has given me a bit of trouble. Can you please check it in depth please?

      Hope you can help me soon.

      Regards,

      • This topic was modified 7 years, 6 months ago by Pete Garza.
      • This topic was modified 7 years, 6 months ago by Pete Garza.
    • 7 years, 6 months ago Pete Garza
      Participant

      Expired

      Hello,

      I also installed today’s update (Nov 29) and the content still goes missing…

      ALSO…

      I am trying to setup files to be downloaded within the site (using the download manager included) and when I attach the shortcode for the download and update the pages, the download icon is not shown in the updated page… when I edit the page I can see that the shortcode is there, but while going into the live page it is not showing… what can it be?

    • 7 years, 6 months ago Mirela
      Participant

      Hello,

      Can you please send a link where the download links are?

      Thank you!

    • 7 years, 6 months ago Pete Garza
      Participant

      Expired

      I do it from the downloads page from ThemeForest… this is the way to do it, right?

      https://themeforest.net/downloads

       

       

    • 7 years, 6 months ago Mirela
      Participant

      Hello,

      Yes, that’s correct. There you can get the latest theme files, every time you need it. But i meant the page where you have the download buttons in your site. As you wrote “I am trying to setup files to be downloaded within the site“. Can you send us the page where are you trying this?

      Thanks!

    • 7 years, 6 months ago Pete Garza
      Participant

      Expired

      Oh, sure…sorry about that…

      The specific page is https://pips.typo-grafico.net/mobilecameras/

      You’ll see the area in the bottom right area (“Brochure”).

      I removed the shortcode because it messed up with the layout…

    • 7 years, 6 months ago Mirela
      Participant

      Hello,

      The downloads element is a widget. You can only add it as a widget. See screenshot: https://postimg.org/image/5sz59shln/
      That’s why it’s not working in your page.

      Let us know.

      Best regards!

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