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Dear Specular-team,
I’m writing from Germany. I purchased your product about two weeks ago. You have great design!
I have a problem with the codeless slider. It is not responsive on any device. I tried it with video and image – still the same. Please help me to fix this issue.
Thank you!
Kind regards
Mariana
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Hello Mariana,
Can you please post a link of a page you have this? You can set it as private if you want Just make sure to have check the “Set as private” check box before submitting the reply.
Best regards!
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Dear Mihaila,
did you get my recent message?
I’m looking forward to your reply.
Best regards
Mariana
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Hello,
Yes, i got your reply. I opened the link but there is a password required. Please send us some wordpress login credentials in a private reply. so we can login and give it a closer look.
-Please read this article on how to avoid getting html tags in your replies: https://support.codeless.co/?ht_kb=preventing-the-html-tag-in-topics-content
-We answer to topics according to their arrival time. The oldest first, so we kindly ask for your patience until we get back to you. The more you keep replying to your own topics, the later the time for our reply. Because it will move the ticket up in line.
Thank you for your understanding and patience!Best regards!
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Hello,
Please add this code into your custom css box, that is located in the General Options menu:
@media (max-width: 480px){ .codeless_slider #video_background { max-width: 100% !important; max-height: 100% !important; } .codeless_slider .video-wrap { height: 58% !important;} .codeless_slider_wrapper { min-height: 175px !important;} .codeless-slider-container { min-height: 175px !important;} } @media (max-width: 767px){ .codeless_slider #video_background { max-width: 100% !important; max-height: 100% !important; } .codeless_slider .video-wrap { height: 58% !important;} .codeless_slider .swiper-slide .content { top: 340px !important;} }
Let us know.
Best regards!
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Hello,
I checked it and it looks ok from my side, i opened it in chrome. Please see screenshot: https://ibb.co/cQkwJ7
Is this not what you wanted? Let us know.Best regards!
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Hello,
I understand. Please send us some valid wordpress credentials in a private reply. So we can do this for you.
Best regards!
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Hello,
I edited the code in your custom css box in General Options and the homepage’s Custom Css box. See screenshots from various responsive layouts:
https://postimg.org/image/lez6eoa39/
https://postimg.org/image/ow5tvuw3p/
https://postimg.org/image/fe62v8xed/
https://postimg.org/image/tkltqjdf9/In the services media default style only the title is set as link. This is not an issue but rather theme style. If you want to change it, find in file \specular\vc_templates\services_media.php this line:
$output .= '<img src="'.esc_url($photo).'" alt="" />';
Edit to this:
$output .= '<a href="'.esc_url($link).'"><img src="'.esc_url($photo).'" alt="" /></a>';
If you want to make this customization in the child theme, then you need to first add the same file in the child theme folder. Following the same file path as in the parent. (More info here)
Sorry but personal customizations are not included in support service. So this is all we can do for you.Best regards!
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Hello Mihaila,
Thank you very much for your response. But Still I have issue with the Codeless Slider.
The Video appears properly and good in Internet Explorer but in Chrome and Mozilla ( which are most used Browsers) the video is not showing up completely . It might be some sort of setting that needs to be modified
What I mean is, the Video seems to be zoomed in and appears somehow in 120% scale. I tried with different browsers and different PCs.
I send you an screen shot from my site on Mozzila FireFox.
Kind Regards
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Hello,
Can you please add this code into your custom css box:
.codeless_slider #video_background { max-width: 100% !important; max-height: 100% !important; }
This should be the result: https://postimg.org/image/exvhgcf1h/
Let us know.Best regards!
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