I have troubles with the next step of checkout. When the client click over checkout buy buton the purchase have success and the pay and mails confirmation works correctly but the message that the client see is “Your shopping cart is empty” because wordpress redirect to cart again instead of “order-received” or page confirmation of purchase.
Maybe is it an error from specular theme with woocommerce ?
I dont know where is the problem. Maybe a plugin? There are another way to fix from ftp? functions.php?
We need more details to track down the cause of this. When did this start to happen? Did you had any new plugin installed recently? Do you have theme and all plugins updated?
Please add some valid wp credentials in your profile data. So we can give this a closer look.
Read this article for more information.
I cant give u credentials because the support time has expired i think. If i extend support service you can help me to fix this problem? I want to cry, i dont know what to do more.
Almost sure this should be a little mistake of configuration. :(
Finally I added the extra fields. In some place of wp configuration should be an error that do the order-received in checkout final buton step redirect to empty cart url …. all other process to purchase works correctly unless the url redirect the client.
