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Hi!
I have an online shop in spain, (www.andamagia.com), and I have a big trouble with the cart. When I put products in the cart, if I go to “my cart”, it doesn’t work. The products doesnt appear in the cart. Is strange because if I go to “checkout”, the products are there, but not in “My cart” for to can change the quantities or delete any product…
What can I do?
Hello,
You have a very old theme version. The latest version is 1.5. Please update theme and all it’s included plugins (especially Codeless Builder).
Then let us know if the issue persists.
Best regards!
hi! thanks for your response.
I’ve just upload the 1.5 version, and it doesn’t work … The Cart still break. :(
There are two products now… that I didn’t put there, and I cant remove it or do something.
Hello,
Can you please send us some wp credentials in a private reply? So we can give it a closer look.
Thanks!
Hello,
You needed to update the plugins as well. I updated and the cart is ok. I made a test, please see screenshot: https://postimg.org/image/pzcosp6o7/
Please check and let us know.
Best regards!
But the problem, is that when I go to the cart, and I push “View cart”, there are two products, that I didn’t put there, and I can’t edit. That’s my real problem, because the clients can’t modify, or delete products in their carts.
Thats the image. And I don’t know what I can to do.
Hello,
I see. I have forwarded you ticket to theme developer for a more professional insight. We will get back to you shortly.
Thank you for patience!
Best regards!
Hello,
Fixed this issue, the codeless builder has replaced the content of Cart page. Now it’s ok.
Please activate plugins one by one, to test if one of them can cause the issue.
Thanks
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