June - Product Variations Bug - Codeless Support Center

attributes variations

- 6 years, 5 months ago zuzawitulska
  Participant
  
  Expired
  
  Hi there,
  I have a problem with product variations/attributes. These are all set up, but not working properly on a site:
  
  1. the color variation images are not always changing when selecting the color
  2. the dropdown menu for choosing the variations sometimes work, sometimes doesn’t.
  
  Hard to explain, please see the video with the screen recording:
  
  I’ve checked with different web browsers.
- 6 years, 5 months ago Medrit
  Participant
  
  Hello,
  
  Can you please add some valid WordPress credentials in your profile data extra fields? So we can give this a closer look.  Read this article for more information.
  
  Best regards!
- 6 years, 5 months ago zuzawitulska
  Participant
  
  Expired
  
  Hi,
  credentials are added.
  Best
- 6 years, 5 months ago zuzawitulska
  Participant
  
  Expired
  
  Hi,
  
  do you have any news? I cannot start my website due to problems with the layout.
  
  Another thing with product page is that the image gallery doesn’t work properly. I cannot select another image by clicking, only when using the keyboard arrows the image switches.
  
  Best
- 6 years, 5 months ago zuzawitulska
  Participant
  
  Expired
  
  Hi,
  
  please keep in mind that I have changed the hosting provider and the new credentials are added to my account. When are you going to deal with the problem?
  
  Still dropdown for chosing the variation desn’t work properly.
  
  Best
- 6 years, 5 months ago Mirela
  Participant
  
  This reply has been marked as private.
- 6 years, 5 months ago zuzawitulska
  Participant
  
  Expired
  Hi there,
  
  unfortunately I still occur the same problem. I’ve talked with a programmer and he provide me with the following information:
  
  “hi can you do smth about slow attributes loading ? on default theme there are no problems but with </span>https://staging-miofashion.kinsta.com/?wc-ajax=get_variation all request takes aprox 30 sec or more”
  
  I think this is why it doesn’t work properly.
  
  This reply was modified 6 years, 5 months ago by zuzawitulska.
- 6 years, 5 months ago Mirela
  Participant
  
  Hello,
  
  I can suggest you to install a caching plugin. It will improve your site loading speed. Also increasing your server memory helps. Check here an article on how to increase the site loading time: https://codeless.co/how-i-increased-more-than-70-the-speed-of-my-website/
  
  Best regards!