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Hi, I’m Estefania.
I’m having problems with the general responsive of the web.
I was reviewing and note that some images or texts do not look good on mobile, then enter the “customize” and click on the smartphone icon to view and edit it, then when I enter to edit a col or any other element I go to the responsive item and activate the screen to change sizes. up there everything works fine and it displays the page with the good design.
However after publishing it and leaving the editor, the page comes out blank and this code appears:
“Fatal error: Uncaught Error: Call to undefined method WPBakeryShortCode_CL_Row :: generateCSSBox () in /home/lilianam/public_html/wordpress/wp-content/themes/june/includes/codeless_builder/shortcodes/cl_row.php:67 Stack trace: # 0 /home/lilianam/public_html/wordpress/wp-content/plugins/js_composer/include/classes/shortcodes/shortcodes.php(740): include () # 1 / home / lilianam / public_html / wordpress / wp-content / themes /june/includes/codeless_functions_backend_editor.php(734): WPBakeryShortCode-> loadTemplate (Array, ‘[cl_column hori …‘) # 2 / home / lilianam / public_html / wordpress / wp-content / plugins / js_composer / include / classes /shortcodes/shortcodes.php(842): WPBakeryShortCode_CL_Row-> content (Array, ‘[cl_column hori …‘) # 3 / home / lilianam / public_html / wordpress / wp-content / plugins / js_composer / include / helpers / helpers .php (1334): WPBakeryShortCode-> output (Array, ‘[cl_column hori …‘) # 4 /home/lilianam/public_html/wordpress/wp-includes/shortcodes.php(319): vc_do_shortcode (Array, ‘[ cl_column hori … ‘,’ cl_row ’) # 5 [internal function]: do_shortcode in /home/lilianam/public_html/wordpress/wp-content/themes/june/includes/codeless_builder/shortcodes/cl_row.php on line 67 ”
You can review better in this url: https://www.lilianamontoya.com/wordpress/campaigns/collection-holbox-2/
Why does that happen?
What should I do to solve it?
Do I edit the responsive in the wrong way?
I remain attentive to your answer and I hope you can solve me these doubts :D
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Hello,
Thank you for contacting us. Please know that the smartphone icon is to view only and not edit any element in the page. If you do edit it, they you are editing the normal layout of page.
Do you have any other third party plugin installed? Please add some valid wp credentials in your profile data. So we can give this a closer look.
Read this article for more information.
Best regards!
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