Can't install all plugins - Theme not working correctly

oni

- 7 years, 3 months ago portsimon
  Participant
  
  Expired
  
  I’ve installed the theme. I’m now trying to install all of the required plugins.
  
  It’s currently just getting stuck on “Installing Plugin Codeless Visual Composer Backend”
  
  This is a major issue, as I’m trying to setup my site today.
  
  Any help would be much appreciated.
- 7 years, 3 months ago Mirela
  Participant
  
  Hello,
  
  Did you try importing a demo? During the demo data import process, all plugins will be installed as well. I suggest you try this first.
  If the issue persists, add some valid wp credentials in your profile data. So we can login to give it a closer look.
  Read this article for more information.
  
  Best regards!
  - 7 years, 3 months ago portsimon
    Participant
    
    Expired
    
    I have tried that too – still nothing. I’ve added login information to my profile so you can take a look.
- 7 years, 3 months ago portsimon
  Participant
  
  Expired
  It seems to be working now all of a sudden. I’ll update this post when I’ve confirmed everything works.
  
  EDIT: Now it’s getting stuck on importing Widgets..
  
  This reply was modified 7 years, 3 months ago by portsimon.
- 7 years, 3 months ago Mirela
  Participant
  
  Hello,
  
  Please make sure to have enough memory available for the import to finish with success.
  Check theme’s requirements here:
  https://codeless.co/folie/documentation/main.html#requirements
  
  Best regards!
- 7 years, 3 months ago portsimon
  Participant
  
  Expired
  
  Tried all that. Still nothing.
  
  Is this correct?:
- 7 years, 3 months ago portsimon
  Participant
  
  Expired
  Still getting stuck on Import Widgets. Also, it gets passed the installing plugins stage, but when I go off it, there’s still the “Codeless Visual Composer Backend” not installed…
  
  This theme just isn’t working – other users are also having this issue.
  
  Please fix this ASAP.
  
  This reply was modified 7 years, 3 months ago by portsimon.
- 7 years, 3 months ago portsimon
  Participant
  
  Expired
  
  I have the correct permissions with everything – all settings are correct – but still nothing.
- 7 years, 3 months ago Medrit
  Participant
  
  Hello,
  
  You should have installed PHP 7.0. Please try running on php-version 7.0 and let us know.
  
  Best regards!
- 7 years, 3 months ago portsimon
  Participant
  
  Expired
  
  Tried – still doesn’t seem to be working.
- 7 years, 3 months ago portsimon
  Participant
  
  Expired
  
  I will be using another theme.
  
  Please let me know how to request a refund.
- 7 years, 3 months ago Mirela
  Participant
  
  Hello,
  
  Sorry for the inconvenience.
  We are uploading a new theme update with this fixed. It should be available for download soon today. You will be notified for the release.
  
  Please try again with Folie. Having a later PHP version is recommended! We will help you customize it in no time.
  
  Best regards!
- 7 years, 3 months ago Mirela
  Participant
  
  Hello,
  
  The new update of theme has just been released. Please update theme first and let us know if you still need help.
  
  Best regards!
- 7 years, 3 months ago portsimon
  Participant
  
  Expired
  
  Still not working. Like other users, it’s now getting stuck on installing dummy content.
  Refund? This clearly isn’t working.
- 7 years, 3 months ago Mirela
  Participant
  
  Hello,
  
  Please add some wp and ftp credentials in your profile data. Read this article for more details. We can fix this for you!
  
  Best regards!

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